We are planning to migrate from v13 to v14.

Can v14 run without containers, i.e. Can v14 be installed directly on AWS EC2 instances?
Can we use Amazon RDS SQL Server or PostgreSQL instead of the SQL pod?
What is the purpose of these paths? And, What type of files will be stored in these locations?
/app/cfs
/var/solr
Will Verint provide images for all services?
Web
Job
Search
Infra
Installer

Parents
  • You can access the installation documents and descriptions here: https://community.telligent.com/community/14/a/user-documentation/c/installation

    Community 14 only ships containerized, the container host is at your discretion with docker being the most common.  The link above lists all the service containers and how to install.

    Community does not support Postgres, you can use SQL Server RDS if you choose.

    You can install on an EC2 instance using docker or another containerization environment, but given its containers you may look at options specifically designed to host containers.

    The app/cfs is how the application sees CFS in the container, solr the same concept.  

    Running 14 requires a functional knowledge of running containerized applications to be able to deploy the site and bind mounts, etc. 

  • Hi  -

    Thank you for your response. I have a couple of additional queries:

    1. S3 Storage Option
      Can we use Amazon S3 instead of the app/cfs file system for both the Web and Job containers?

      • If yes, could you please confirm the expected effort and key changes required to implement this?
      • If S3 is not a supported option, please provide the reason and any technical limitations or dependencies that require the use of the app/cfs file system.
    2. Downloading Container Images
      I can see that the container images are referenced in the compose.yml file for the following services. Could you please advise how we can access and download/pull these images?

      • Web: af1.verintconnect.com/dfe-community/community/web:14.0.0.644
      • Job: af1.verintconnect.com/dfe-community/community/job:14.0.0.644
      • Search: af1.verintconnect.com/dfe-community/community/search:14.0.0.619
      • Infra: af1.verintconnect.com/dfe-community/community/infra:14.0.0.644
      • Installer: af1.verintconnect.com/dfe-community/community/installer:14.0.0.644

    Specifically, please let us know the required registry access, authentication method, and the commands or process to pull these images.

    Thanks in advance for your support.

Reply
  • Hi  -

    Thank you for your response. I have a couple of additional queries:

    1. S3 Storage Option
      Can we use Amazon S3 instead of the app/cfs file system for both the Web and Job containers?

      • If yes, could you please confirm the expected effort and key changes required to implement this?
      • If S3 is not a supported option, please provide the reason and any technical limitations or dependencies that require the use of the app/cfs file system.
    2. Downloading Container Images
      I can see that the container images are referenced in the compose.yml file for the following services. Could you please advise how we can access and download/pull these images?

      • Web: af1.verintconnect.com/dfe-community/community/web:14.0.0.644
      • Job: af1.verintconnect.com/dfe-community/community/job:14.0.0.644
      • Search: af1.verintconnect.com/dfe-community/community/search:14.0.0.619
      • Infra: af1.verintconnect.com/dfe-community/community/infra:14.0.0.644
      • Installer: af1.verintconnect.com/dfe-community/community/installer:14.0.0.644

    Specifically, please let us know the required registry access, authentication method, and the commands or process to pull these images.

    Thanks in advance for your support.

Children
  • Are you familiar with how docker and docker compose work?  The images are stored in a container repository, they would be pulled if they are not already in your local cash when you run the compose stack.

    We are currently only supporting localized development environments, not secondary or on-premise installations.   While S3 will be an option for file storage it is out of scope for this current state of 14.