The mass email function allows you to send an email to all users assigned to a specific user role. To send a mass email, navigate to Administration > Membership > Email Members:
Select the user role…
The default timezone and date/time formats used for anonymous/unregistered visitors can be set by navigating to Administration > Site > Identification Options and setting the Time Zone , Date Format ,…
Profile fields are elements included on user profiles to either simply display information about the user (read-only); create a field visible only to admins (such as a number), or provide a way for the…
The following Cookie Compliance FAQ has been prepared concerning cookies' use of user information in a user-owned device.
Does any part of Verint Community Server make use of cookies or similar techniques…
Private messaging is a way to discuss topics privately member-to-member or in ad-hoc groups of members. Private messaging can be useful when communicating the reason behind a moderation action, when asking…
Creating your KM Pro Knowledge Collection
Step 1: Navigate to a group where the KM Pro Knowledge Collection will be added. Note: If no groups exists to hold the Knowledge Collection, create a new group…
Before you can connect a community to Verint Knowledge Management Pro (KM Pro), you must be sure that you are running a KM Pro environment that is version 2022 R2 or higher, are using or capable of using…
Note: This article is applicable to customers with On-Premises, Self-hosted, or AnyCloud Verint Community deployments.
Confirm KM Pro Package Installation is Complete and Running
From the Administration…
