Is there a way for a user to leave a Group without the widget?

Hi Rachel Jackson 

Good question — I actually dug into this recently for a similar situation. As far as I can tell, the widget really is the primary front-end mechanism Verint provides for a member to self-toggle their group membership — I couldn't find any documented alternative for a user to leave a group entirely on their own without it. The unsubscribe options in Settings only cover notifications/content subscriptions, not actual group membership, so that lines up with what you're seeing.

The good news is there's an easy fix on your end: since you likely have Admin access, you (or the Group Owner) can add the Group Membership widget to the group's page via Manage > Manage Group > Design, which will restore the self-service toggle for members going forward.

In the meantime, until that widget's added, the only way for a member to leave is for an Admin or Group Owner to remove them manually through Manage > Manage Group > Members.

I haven't found anything indicating this is configurable another way (e.g., via a settings page), so I'd treat the widget as required if you want members to be able to leave on their own. Happy to compare notes if you find anything different on your end!

Thank you Sara for confirming my hypothesis. Seems like an opportunity missed in the "Subscriptions" control under Profile. I'll be adding it to the Ideas for future consideration. 

Thank you Sara for confirming my hypothesis. Seems like an opportunity missed in the "Subscriptions" control under Profile. I'll be adding it to the Ideas for future consideration.