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Search Indexing

Ahmed Gasim

Hello, 

I have a question about whether Verint indexes all of the content within in a community.  In particular, if a community manager creates static content pages - for things like resources - could those be searched on?  So that searching on the product name could return posts, forums, members (maybe) and related resources.

Hope this is straightforward and looking forward to any clarity.

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    Hi Ahmed,

    Yes, Verint Community search (SOLR search) can index more than just forum posts.
    Static resource pages, custom pages and other content types can usually appear in search results as well, depending on a user's role and permission and access to groups and content.

    So a search for a product name could potentially return discussions, resources, and other related community content.

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  • 0

    Hi Ahmed,

    Yes, Verint Community search (SOLR search) can index more than just forum posts.
    Static resource pages, custom pages and other content types can usually appear in search results as well, depending on a user's role and permission and access to groups and content.

    So a search for a product name could potentially return discussions, resources, and other related community content.

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