Hello,
I'm working with ratings on blog posts (content), see What are Ratings? - User Documentation - Verint Community 13.x - Verint | Telligent Community.
However, in the reporting I can not find the ratings anywhere. I would like to see an overview of what content is rated best and what the score was (on a 1-5 scale). Instead of having to go to all content blog posts one by one, I would like to see this in an overview in reporting.
Is there a way to see this?
I'm on 13.0.2....
Out of the box, there is not currently a reporting view that provides a consolidated overview of blog/content ratings with the actual 1–5 star values displayed.
The closest available option would be under:
Content → Interactions
From there, you can filter the report site-wide for Blogs (and optionally by Group if needed). That report will show the interactions related to ratings/votes on blog posts, including who interacted with the content.
However, one limitation is that the report does not expose the actual rating weight/value itself — so while you can see that a rating interaction occurred, you cannot see whether the user selected 1 star, 3 stars, 5 stars, etc.
So unfortunately, what you described (a centralized report showing highest-rated content and the actual rating scores) is not something available out of the box in 13.0.2.
Out of the box, there is not currently a reporting view that provides a consolidated overview of blog/content ratings with the actual 1–5 star values displayed.
The closest available option would be under:
Content → Interactions
From there, you can filter the report site-wide for Blogs (and optionally by Group if needed). That report will show the interactions related to ratings/votes on blog posts, including who interacted with the content.
However, one limitation is that the report does not expose the actual rating weight/value itself — so while you can see that a rating interaction occurred, you cannot see whether the user selected 1 star, 3 stars, 5 stars, etc.
So unfortunately, what you described (a centralized report showing highest-rated content and the actual rating scores) is not something available out of the box in 13.0.2.
