Weird behavior of post button when creating an idea

We just recently upgraded to version 13 and noticed that sometimes when posting a new idea, the Post button at the bottom of the page is grayed out like it would be if the form was missing required information. When hovering over the post button when it's gray we see a red circle with a slash through it indicating you cannot click the post button, but when we do click the post button in this state it still creates the idea. Has anyone else seen this? Is this the appropriate place to report bugs like this?

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  • Hi  

    I have not seen this exact issue, but have seen variations of it where the button is grayed out but still clickable, and instances where the button is the normal color, but when you go to click on it, it does not actually submit the post. 

       

    As  stated, a screenshot or screen recording of the issue you are seeing could help as well. I would also recommend creating a Verint support ticket for this issue and share with them as much detail and screenshots as possible 

Reply
  • Hi  

    I have not seen this exact issue, but have seen variations of it where the button is grayed out but still clickable, and instances where the button is the normal color, but when you go to click on it, it does not actually submit the post. 

       

    As  stated, a screenshot or screen recording of the issue you are seeing could help as well. I would also recommend creating a Verint support ticket for this issue and share with them as much detail and screenshots as possible 

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