Hello,
I'm in the middle of upgrading from Verint Community 12 to 13, and while most of the migration has gone smoothly, I'm now seeing unexpected behavior in custom email templates—some dynamic content isn't rendering correctly post-upgrade. Has anyone experienced similar issues with email handling in v13? More broadly, are there other upgrade surprises or compatibility pitfalls I should watch out for?
Thank you for your support
Mats Olson
Florist - Norway
