Reporting tool in Community 13 isn't functional

When trying to gather total Communities and Member numbers, nothing populates. I went and check the logs within our job server and there were no errors within the Reporting ETL logs. I also tried to use the reset button under Translation>Reporting but that didn't work either.

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0 Sara Collins 1 day ago

Hi mcdloperations

Thank you for reaching out. I haven’t encountered this specific issue before. Based on the information provided, I recommend creating a support ticket with Verint to get a more in-depth investigation from their team. They’ll be able to assist with any backend or system-related issues that could be causing the problem.
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0 Sara Collins 1 day ago

Hi mcdloperations

Thank you for reaching out. I haven’t encountered this specific issue before. Based on the information provided, I recommend creating a support ticket with Verint to get a more in-depth investigation from their team. They’ll be able to assist with any backend or system-related issues that could be causing the problem.
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