Mass Schedule Editor

Hi,

Im looking querying the use of the mass scheduling function on WFM. Ive looked at the documentation for it, but it doesn't really give much information other than what data to enter into the columns. Has anyone used this before, if so what was it like? Is there a good use for it, compared to other methods? if anyone has a good link for a information pack on using this function too that would be amazing. Thanks

  •  , sorry I can't answer your question, but it seems related to Verint's Workforce Management product. This forum specifically is only for Verint's Community Platform (previous product name in the URL is Telligent).

    I would try leveraging community.verint.com if you have access to that or open a support case if you have access.

    Good luck!