The Forums Summary report is a paged list of all forums within the community.
Charts
At the top of the report are charts which show an aggregate of values over the last 30 days. These numbers do not include the current day.
Name | Description |
Content | The content created over the last 30 days. Clicking this chart will take you to the Content report filtered to forums. |
Active Content |
The content with at least one active activity over the last 30 days. Clicking this chart will take you to the Active Content report filtered to forums. |
Viewed Content |
The content with at least one view over the last 30 days. Clicking this chart will take you to the Viewed Content report filtered to forums. |
Active |
The count of members with at least one activity in forums over the last 30 days. Clicking this chart will take you to the Active Members report filtered to forums. |
Data Points
Data Point | Description |
Yesterday | The day before the last run of the Reporting ETL job along with the percentage of change from the previous day. |
Last 7 | The last 7 days, up to and including yesterday, along with the percentage of change from the previous 7 day period. |
Last 30 | The last 30 days, up to and including yesterday, along with the percentage of change from the previous 30 day period. |
Usage
Filters: None
Report Access: Any user with the View Site Reports permission can view this report.
Exports:
- A CSV file of the list of Groups. The CSV contains the following fields:
- Id
- Title
- Url
- Total Threads
- Total Replies
- New Thread Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- New Reply Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- New Suggested Answer Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- New Answer Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Response Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Suggested Answer Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Answer Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Average Response Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Average Suggested Answer Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Average Answer Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Thread Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Reply Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Suggested Answer Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Answer Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days 180 Days)
- Group Id
- Group Name