List of Members a Notification Was Sent To

 WillMcKnight 

So this one sent me down a bit of a rabbit hole - but here's what I found.

That 100-500 setting you're seeing only controls how many people get an automatic notification when someone @mentions a group. Verint doesn't say anywhere, in any version of the docs, how it decides who actually makes that cut once a group gets bigger than the number you've set. I went back through the Mentions docs, the Notification Configuration pages, and the Notification Distribution Types stuff for versions 9 all the way through 13, and there's nothing - no mention of it going by join date, alphabetical order, role, anything. So with a 1,000-person group and your cap sitting at 100, I genuinely can't tell you which 100 people get picked. I would recommend opening a ticket with their support team directly if you need a confirmed answer

And even the ones who do get selected only actually see the notification if their own preferences allow it - so the real number could be even smaller than whatever the cap is set to. Worth keeping in the back of your mind.

Now, the distribution list part - good news there, that one's doable and it's not tied to the 100/500 limit at all. You've basically got two options: pull it through the Group User REST endpoint (List Group User, you'll just need to page through it to get the whole list), or grab it from Administration > Reports > Members and filter down to the group. Either way gets you every single member, not just whoever would've gotten the notification.

As far as actually reaching everyone once you're past that 500-person ceiling - @mention just isn't the tool for that, even maxed out at 500 it won't cover a group of 1,000. Your best bet is pulling that full roster (same options as above) and sending it out through whatever email tool or mail merge you've got. If you want this to be something repeatable down the road without exporting a list every time, that'd mean building out a custom notification type or automation rule that targets the group directly - I know Verint's team has pointed people toward that same fix before when this comes up.

Let me know if you want to go the automation rule route - happy to dig into that with you.