Notifications based on search query and/or bookmarks possible?

Hi Irene van der Zanden 

Thanks for your great question! In Verint 12, out-of-the-box functionality doesn't currently support setting up notifications directly based on search queries, labels, or tags. However, this is something that could be accomplished with some customization. A custom widget or additional development could be created to enable users to subscribe to notifications based on specific search queries or criteria like labels and tags.

For saving search queries, while it's not a native feature to "store" queries in a persistent way, there might be a workaround or a way to leverage saved filters. Hope that helps clarify things, and feel free to reach out if you have more questions!

Hi Irene van der Zanden 

Thanks for your great question! In Verint 12, out-of-the-box functionality doesn't currently support setting up notifications directly based on search queries, labels, or tags. However, this is something that could be accomplished with some customization. A custom widget or additional development could be created to enable users to subscribe to notifications based on specific search queries or criteria like labels and tags.

For saving search queries, while it's not a native feature to "store" queries in a persistent way, there might be a workaround or a way to leverage saved filters. Hope that helps clarify things, and feel free to reach out if you have more questions!