Hello - we have accidently deleted a group - is there any way to restore it, by retuning the platform to a previous version or similar? Or can we try to sync the content from the staging site?
Hello - we have accidently deleted a group - is there any way to restore it, by retuning the platform to a previous version or similar? Or can we try to sync the content from the staging site?
As far as I know, this is not possible. What is recommended is to manually copy over items from the staging site to production.
Maybe even open a case with Verint to see if/ how they can assist you.
Thank you - yes I'm in touch with them now to see if we can use a back-up of the platform content, fingers crossed!
We have a backup from Verint SaaS. We will restore it by recompiling it locally and then extract the content. Big work but worth the effort.
A recycle bin would have made a difference here: community.telligent.com/.../have-a-recycle-bin-in-telligent