Looking for any insights when it comes to Analytical capabilities with Verint's Community service?
I understand that there are some built-in features that allow for some high-level tracking and analytics, however, I want to use an external tool (specifically Adobe Analytics) to ingest/combine data and insights to build better reports that can track things like:
- Track second-time logins within 30 days of registration date.
- Count members who posted a count of at least 2 (>=2) forum questions.
- Monitor members receiving answers to their first forum question.
- Trace members that are posting at least 1 (>=1) response to another user's question.
- Capture the URLs and titles of forum thread(s).
- Track URLs of replies marked as accepted answers.
- Count total page views post-acceptance of answer(s).
- Quantify suggested and accepted answers by each contributor.
- Aggregate page views for content associated with these answers.
(Then ideally be able to further filter the data by date/time/role etc.)
Any insights or knowledge around the currently built-in capabilities and what can possibly be done to accomplish similar goals is MUCH appreciated!
