Gallery File Auto-Download on page visit

We are seeing some strange behavior where some gallery pages are auto-downloading the file where others are not. Is this a setting? How do we stop an auto-download?

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  • I've experienced that the media gallery will auto-download the file only where it previews the file. I suspect by auto download the file you're meaning that it tells the browser to download it to the computer, though in my experience here I'm meaning that it will count as a download if it shows a preview of the media gallery item (this occurs with pdfs and images).

    Though it could be that whatever's being used to preview the file may be causing this misbehaviour on your Community too.

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  • I've experienced that the media gallery will auto-download the file only where it previews the file. I suspect by auto download the file you're meaning that it tells the browser to download it to the computer, though in my experience here I'm meaning that it will count as a download if it shows a preview of the media gallery item (this occurs with pdfs and images).

    Though it could be that whatever's being used to preview the file may be causing this misbehaviour on your Community too.

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