In our integration with Telligent/Verint, we request a list of users based on their last updated timestamp. We they use that list to sync with contacts in our system.
This includes fetching roles and groups the user belongs to.
However, we're finding some drift in the data and suspect that a change in a user's role does not update the user's last updated timestamp.
This is causing role changes to occur that don't get picked up.
1. Is there an alternative workaround? Maybe get all roles updated since timestamp?
2. Any chance for a change request to support updating the last updated timestamp on a user when a role / group changes take place?
3. I haven't looked yet, but I know there are some webhooks supported too -- is there a webhook for role/group changes?
Thanks!
Rob
