Moderation approvals

We have a very small administration crew that use the same ticketing system. In our case, most moderation requests are approvals for new users. I am floating an idea that moderation requests be routed to our help desk email address rather than to the administrators. Has anybody else done this and have some OE to share? Is there a way to change the system from switching the moderation requests from all administrators to a specific email address? Any other thoughts on this?

Thanks,
Keith.

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