Using Automation to onboard new member?

Hi Todd, thanks for asking!

A couple things here that will help achieve what you need:

This (+) How can I customize messaging to new members? - User Documentation - Verint Community 12.x - Verint | Telligent Community will show you how you can set up an initial message to your users. Additionally the new member experience tab is worth a review, you can do things like adding default friends: (+) How can I provide new members with a default set of friends? - User Documentation - Verint Community 12.x - Verint | Telligent Community

Automation for the rest would certainly be doable. We have an out of the box automation for contacting users that haven't visited the site in X days, which isn't exactly what you need but could probably be modified to do something like (just an example, could be other ways): Email member X days after joining community. Then have multiples of that automation set up for the time periods you would like.

Good morning  Grant Pankonien   thank you for the response.  The ability to Email member X days after joining community would be exactly what we want.  Our staff is engaged with projects that wouldn't allow the time to create this automation.  Is there someone who you might recommend or point to who would be capable of doing this?  We have marketing dollars for items like this and would love to implement some other automations if this goes well.
Best regards,

Todd

Hi Todd! Thanks for your patience on my response! We have our professional services team that could assist or we have partners that could assist as well. Happy to make introductions, will work with your CSM Becky Anderson and reach out direct. Thank you!