Images not loading on post

We have a recurring issue where we have seen images not loading on posts. When the post is created, theimages uploaded and the post published, Images seem to show up on the post. But a day or two later, they fail to load and the post looks like the following example (the small empty squares are where images should load):

Is there something we should be doing to prevent this from occurring?Is this a known issue that on our version of the platform that gets fixed in later versions? Have other customers encountered/reported this?

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  • Former Member
    0 Former Member

    I have seen this issue in our community several times (imbedded images suddenly disappear - case #7584 and 1089129) and the current theory is that this could be caused by a disconnection of the session between when the image was inserted and when it was published. This has not yet been confirmed though.

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  • Former Member
    0 Former Member

    I have seen this issue in our community several times (imbedded images suddenly disappear - case #7584 and 1089129) and the current theory is that this could be caused by a disconnection of the session between when the image was inserted and when it was published. This has not yet been confirmed though.

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