Hello Community,
We are in the process of evaluating the addition of the Ideation module to our community platform which contains multiple communities with forums/groups.
- What are the ways you have implemented ideation? Did you create ideation for each of the individual communities or did you find that having Ideation as a separate community is more useful?
- Did you customize the ideas creation interface?
- Any challenges with managing ideas inputs from customers - customers could potentially confuse product feedback with support requests or something else.
- Any prompts you designed to encourage better/more detailed inputs from customers?
It would great if you can share your learnings/best practices.