Is it possible to add a user to a conversation that is already started.

Question

In our community, often times one of our power users will have a private message going on with another member and need to pull-in another person from our company leadership. Is it possible to add a user to an existing conversation so it could go from a 2-person to a 3+ person conversation with everyone being able to see all of the messages?

Steven Heffner · Answer

There's no functionality to do this included out-of-the-box. This functionality could be mocked with custom implementation using core_v2_conversation Script API and core_v2_conversationMessage Script API to create the new conversation and copy existing messages into the new conversation.