How can I deploy Verint Community with a load balancer?

Hi all,

I'm looking to deploy Verint Community on AWS and make use of an AWS load balancer as the SSL endpoint.

My issue I think is on what the SiteUrl should be set to.

<add name="SiteUrl" connectionString="http://????"/>

The idea is that Verint will run on port 80, and the load balancer would act as a proxy.  And in addition the load balancer would need to hit a health check URL, which may be the root of my problem.

For the health check URL I need a static URL that will return 200 status when Verint is running.  I opted to use the login form.  But in order to make it so that the login form doesn't send a redirect instead of a 200 response I need to set the SiteUrl to the internal IP address of the server.  ...But if I use the internal IP address of the server it will use that IP in the links that it generates in the content, which won't work for the users.

So, I feel like I am missing something.  Is there some other setting so that the server knows that it is on a proxy, so that it can distinguish between it's own internal URL vs. the URL that is should be using in content links?

Thanks.

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  • Former Member
    +1 Former Member

    What is the main url for the site, that will be used to link to and navigate to it? That is the url that you should use in the SiteUrl setting. If you are using SSL it would be an https link.

    I'm unsure what you mean about the health check url - is this for the load balancer itself to check its instances? in that case the load balancer should handle re-routing the base url of the health check request to each of its registered instances.

Reply
  • Former Member
    +1 Former Member

    What is the main url for the site, that will be used to link to and navigate to it? That is the url that you should use in the SiteUrl setting. If you are using SSL it would be an https link.

    I'm unsure what you mean about the health check url - is this for the load balancer itself to check its instances? in that case the load balancer should handle re-routing the base url of the health check request to each of its registered instances.

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