How often does the leaderboard and member points get updated?

Question

We are wondering how often the leaderboard and member points are updated. We have a member who noticed that his points don't seem to update immediately. Is there a way to set this so they update daily?

Grant Pankonien · Accepted Answer

Thanks for taking a look! May have been a stuck job, so I asked the SaaS team to recycle things for you. I see the leaderboard is now updated on your site. 
 I took a peek on my own as well and see leaderboards are set to update once daily, and points are set to update every few hours. I think these settings are fine, and will keep an eye on your site today/tomorrow. Thanks!

Former Member · Answer

Looks like there are exceptions happening around leaderboard calculations. We've logged the following to investigate:

Verint | Telligent Community · Answer

TE-17018: Leaderboard Calculation SQL Timeout has been completed for 12.1 , 12.0.3 , 11.1.9

How often does the leaderboard and member points get updated?

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