Send a email when I click a button from script

Sometime, When I access the above api, I am getting the below error,

Kindly help me to this issue please.

The exceptions Log may have more details on the error.  

I didn't have any information in logs. I trigger mail from email tab in notifications with "Send Preview email" itself, but here also email didn't send to particular account holder email id itself. I am not understanding what is the exact problem. Can you help me other scenarios please?? PFA.

Hi Kiran,

can you please confirm whether the job server is up and running.

Also please check whether the email option is enabled?  under Administration > site >Email options > Enable Email.

Also please confirm that if you are receiving all the other email notifications.

Satish Polampalli 3sides said:

Also please check whether the email option is enabled?  under Administration > site >Email options > Enable Email.

Previously I enabled this one & I didn't trigger any email notifications from local.

Satish Polampalli 3sides said:

Also please check whether the email option is enabled?  under Administration > site >Email options > Enable Email.

Previously I enabled this one & I didn't trigger any email notifications from local.

I recommend:

1. Reviewing your email server configuration in Administration > Site > Email Options to ensure the outgoing mail server is properly configured and authenticated.
2. Review the exceptions log over the few minutes after attempting to send an email in Administration > Monitoring > Exceptions Log for any email related issues.
3. Review the event log for email related activity in Administration > Monitoring > Event Log after attempting to send an email.