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Conversation File Type Filtering

starksk

I feel like I am missing something obvious. Where do I expand or contract the allowed file types used for conversations (private messages)?

I have added more types to the global list in Moderation, but the conversation tool seems to still be restricting to a smaller list. (Not a caching issue that I'm aware of since the additions happened months ago, but complaint was recent)

Previous sources of documentation I've looked at for guidance:
How can I control the types and sizes of files that members can upload outside of specific applications? - User Documentation - Verint Community 11.x - Verint | Telligent Community
 How do I control types and sizes of files that members can upload? - User Documentation - Verint Community 11.x - Verint | Telligent Community

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  • 0 in reply to Mathew D'Amico

     Only known URLs and the following file extensions are allowed: 123, aac, ai, aiff, art, asf, asx, avi, bmp, config, csd, css, db, dmg, doc, docx, drw, edrw, eml, flac, flv, gif, gz, htm, html, ics, jpeg, jpg, lcdconf, lcdtheme, log, m4a, m4p, m4v, mdb, mdbx, mid, midi, mmv, mov, mp3, mp4, mpg, msg, ogg, pcf, pdf, png, pps, ppt, pptx, ps, psd, pts, pwf, qt, ram, rar, rm, rtf, sit, sitx, sql, swf, tif, tiff, txt, vcf, vcs, wav, wma, wmv, wpd, wps, xls, xlsx, xml, zip. Please select a valid file or enter a valid URL  

    123,a3d,aac,ai,aiff,art,asc,asf,asx,avi,bld,bmp,cfg,config,csd,csf,css,csv,dae,db,dmg,doc,docx,drw,edrw,eml,eosbundle,esf,esf2,esf3d,fbx,flac,flv,gif,gz,htm,html,ics,jpeg,jpg,lcdconf,lcdtheme,log,m4a,m4p,m4v,mdb,mdbx,mid,midi,mmv,mov,mp3,mp4,mpeg,mpg,mpp,msg,ogg,ogv,pcf,pdf,png,pps,ppt,pptx,ps,psd,pts,pwf,qt,ram,rar,rm,rtf,sit,sitx,skp,sql,svg,swf,tif,tiff,txt,vcf,vcs,vwx,wav,webm,wma,wmv,wpd,wps,xls,xlsx,xml,zae,zip

  • +1 in reply to starksk

    Conversations apparently uses the Allowed File Extension list from Member File Storage.    That setting can be found under Membership > Member File Storage in Administration.  If adding the extensions there does not correct your issue, can you provide the exact version you are on and I can check that version to ensure there are no differences between it and the latest version of 11 that has been released.

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