We launched yesterday and a bunch of new members sign up and some activity. However, when looking at Reporting today, none of that data is pulling in. Is this an issue for Support?
Looks like the reporting got stuck in some way. Sorry about that! Just for your knowledge, the quickest way to check that is to look at the date in the top right (thank you for the screenshot!).
Have no fear, the data is still there, the job that processes it just needs to be manually restarted. This is indeed a ticket to support (for future reference, I'll ping them about this one!), so if you see that happen again, go ahead and open one up for us. We'll keep an eye on things.
Looks like the reporting got stuck in some way. Sorry about that! Just for your knowledge, the quickest way to check that is to look at the date in the top right (thank you for the screenshot!).
Have no fear, the data is still there, the job that processes it just needs to be manually restarted. This is indeed a ticket to support (for future reference, I'll ping them about this one!), so if you see that happen again, go ahead and open one up for us. We'll keep an eye on things.
