Forgot password token not working properly

Former Member
Former Member

We are using automatic authentication. I have edited the "User Account Created" email notification. I have inserted a "forgot password" token so that a new user can easily get a new password if they've forgotten it.

However, when I tested this, the "forgot password" token didn't work. No token was included in the email I received.

Here is what the "User Account Created" looks from the back end:

And here's what it looks like when it appears in my gmail (which I used to test):

What am I missing?

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