Receiving notifications about moderation

Former Member
Former Member

 How does moderation and abuse work? - User Documentation - Verint Community 11.x - Telligent Community

The above article tells me that a moderator will be notified when there is content to review. I tested this by adding my own account to the moderator role, then impersonating another user, and reporting a user as abusive. In this case, I received a notification. Great.

But, when I tried it a different way and impersonated users to report CONTENT as abusive, I did NOT receive a notification. Instead, I went into Administration/Moderation Queue and saw the report under "In Process".

What do I need to do to ensure that I will receive a notification (email notification preferred!) every time any person or content ends up in ANY of the 3 tabs in Moderation Queue? What I have missed here?