The member account, xxxxxxx, was scheduled to be deleted but an issue prevented the deletion from completing: An unknown error occurred.

We are getting this error constantly when we try to delete a user, "The member account, xxxxxxx, was scheduled to be deleted but an issue prevented the deletion from completing: An unknown error occurred. "  

created a ticket... no resolution. our system is running almost completely out-of-box,

this is a very problematic issue since most of this users are spamers/scammers that hit with brute force our automated filters. 

does anyone have a solution or is just that we need to look for another platform?

Parents
  • Hi , thanks for reaching out on our community! I'm sorry you're running into this issue! I do see you have a ticket open with us and I asked our Support team to check into it. We had requested additional information to help us further investigate as it seems specific to your environment, and are anxious to see that when your team has it available! Let me know if you do not see our response and I'll be able to forward that to you directly.

    I look forward to getting this resolved for you!

Reply
  • Hi , thanks for reaching out on our community! I'm sorry you're running into this issue! I do see you have a ticket open with us and I asked our Support team to check into it. We had requested additional information to help us further investigate as it seems specific to your environment, and are anxious to see that when your team has it available! Let me know if you do not see our response and I'll be able to forward that to you directly.

    I look forward to getting this resolved for you!

Children
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