Automatically restart job service?

Unfortunately, this would be outside of the scope of what the platform itself can perform, though someone else may have an idea about how to monitor and perform this via third party.

I am curious about what may be causing the job service to stop. Are you seeing any exceptions when this occurs? And when restarted, do you see any jobs in a stuck/hung state? You can check in Administration > Jobs, and look for any jobs that claim to have been running for a long period of time.

Unfortunately, this would be outside of the scope of what the platform itself can perform, though someone else may have an idea about how to monitor and perform this via third party.

I am curious about what may be causing the job service to stop. Are you seeing any exceptions when this occurs? And when restarted, do you see any jobs in a stuck/hung state? You can check in Administration > Jobs, and look for any jobs that claim to have been running for a long period of time.

We haven't had a failure in awhile, but the only job that I currently see hung up is the User Recommendation Calculation. It says "Running since 22 hours ago". The next time this job stop happens, I'll check here first.

Outside of that, I haven't come across any errors or exceptions that explain the job service not running. I think it's something outside the platform causing the interruption. We definitely have an overactive antivirus system and our network lacks stability.

we had the same issue , our jobserver was down for around a week . So we asked our server administrator to install a windows service  monitoring tool that will send an email alert to the users listed when the service goes down .