• Community Blogs: 10 steps to improve adoption of your social platform

    You’re well aware that your community can help you engage more deeply and widely with your customers, and reap the benefits of that engagement. A great community can make the all the difference between being a world-class company that domi...
  • Community Blogs: Does My Organisation Need An Online Community?

    A quick Google search of ‘the benefits of an online community’ provides a plethora of encouraging results; from reducing support tickets, increased customer satisfaction, customer retention and advocacy, to improving SEO, increasing produ...
  • Community Blogs: Why Your Members Aren't Sticking Around… And What You Can Do About It

    Success can be ever so fleeting. What seems like a great community launch so often turns into a ghost town of little or no activity. But there’s something you can do about it. The key is to understanding the psychological motivations of your me...
  • Community Team Announcements: Telligent Community & GDPR

    Former Member
    Former Member
    The General Data Protection Regulation (GDPR) takes effect in May 2018, matching fragmented data protection laws across the EU, expanding individuals’ rights and increasing privacy obligations. With fines of up to €20 million or 4% of glob...
  • Community Blogs: Winning tips for an engaged community

    Building an engaged community that is sustainable, profitable and with purpose takes a lot of different elements to make happen. You simply need to consult those who have grown successful social communities and will be inundated with tips and ideas. However, one element that is often overlooked is probably the most fundamental to online community building: your audience. 

    This blog post will delve into the crucial community…

  • Community Team Announcements: Verint Community User Group at Verint Engage 2020 (POSTPONED)

    Verint Community User Group at Verint Engage 2020 We are excited to invite all Verint Community customers and partners to join us at the combined 2020 Verint Community User Group AND Verint Engage 2020 event in Dallas Texas May 18th through May 21st...
  • Community Blogs: Engaging Consumers with an online branded community

    Former Member
    Former Member

    An engaged, branded community can be the ultimate asset for your company if done correctly. We are living in the “Age of the Customer” and Telligent’s technology helps you engage with your consumers in a more meaningful way.

    A branded community gives your organization the opportunity to increase customer reach, add value through-out the customer journey and improve existing customer relationships.

    Here…

  • Community Blogs: 4 Ideas for Engaging Customers within Communities

    The best kind of content is content that is unique, authentic and engaging.

    Here are four ideas to help you boost content to engage customers within your community:

    1: Blog posting within your community

    A blog post by a product owner detailing their perspective on how the community’s influence is impacting the decisions made in designing and building a product/good/service is authentic and engaging - customers see how…

  • Community Blogs: 5 basics for customer community success

    A customer community is the perfect platform for organisations to build real and meaningful relationships with not only customers but prospects too. It is these relationships, which foster engagement, loyalty and lead someone from curiosity to advocacy.

    From high-tech to higher education, online communities have a strong use case in most verticals, so long as the strategy is driven by the businesses’ objectives and audience…