I noticed, when I was posting last time on this community (so v10) that the TinyMCE editor has a slight glitch when you call the 'insert image/video/file' and the cursor is in a table. The extra table toolbar, that appears when you cursor is inside a table, does not hide itself beneath the image insertion dialog.
This issue has already been fixed for the 10.1 release. We're also making much more use of the editor's support for contextual menus to make accessing edit/conversion options more apparent.
Why not fix these things in v9.x too? It's supported correct? Just forgotten about? I can't upgrade to 10 'next week' for example so I'm pretty much stuck then.
9.x is still supported, however, not all bugs are backported to earlier versions. If this is an important issue in your community, I recommend contacting support.
I've raised it with Grant. If v9.x is supported (properly supported) we shouldn't be asking for 'backports' per issue.
We evaluate bugs to apply in service releases based on severity and impact, we do not backport all bugs, only ones that pose a significant impact to security, experience or functionality.
I guess we're not going to agree on the definition of support. We're running v9.x. While not the latest, it's fairly new and we have been on it for less than a year. If we were on 7.x,, or even 8.x you'd have a stronger case. If things 'glitch' on a community it starts to pee-off the users. We bought the community so they would have a FANTASTIC experience and want to use the community over calling support (creating a win-win situation that benefits all). If we were talking about internal software with employees I can understand the answer - they aren't likely to quit their job over the workings of an intranet. However it's a public, customer-facing system that they heavily interact with. Our VIP users are the ones that post the most and hence suffer from these annoyances the most.You're providing a white label product that's part of our customer experience. The net result is, IMO: little glitches and niggles should be jumped on not argued.
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