I am working on a site on which I have altered the forum post email notification template, forum_post.xml, and yet the notification email on a newly created forum thread or forum thread reply resembles the default forum_post.xml template before any modifications. Are there any suggestions as to what I could be doing wrong? Other email template modifications seem to be working fine.
Thank you in advance for any help.
Hi Carlos. Have you changed both forum_post.xml as well as forum_post_mailgateway.xml? And if you're using the Job Scheduler, have you also changed the files there as well?
Thank you Michael, copying the templates to the Job Scheduler solved my problem.