Telligent Community Mobile provides tools to easily create a customized app - one that empowers users in real time, wherever they might be - with peer messaging and review, discussions, microblogging, announcements, media uploads, and knowledge-sharing.
[toc]
The following sections describe the navigation and aspects of Telligent Community Mobile.
Site home page
Navigation: You can always tap the Site Navigation menu to navigate home, or navigate backward from posts to the home page.
The site home page resembles the following screen shot and provides users with relationship-building tools (common interests and profile views), status messaging, peer messaging (private messages), discussions (new posts to forums) as well as announcements (blog posts) and media uploads. Everything that goes on in the community is represented in microcosm on the site home page.
See the table beneath the image for descriptions of each callout from this page.
The following table lists and describes subjects of the illustration callouts.
Callout number |
Name | Description |
1 | Site Navigation Menu | Provides the search field or takes a user to the home page, his/her friends, his/her groups, or his/her bookmarks. |
2 | Notifications |
Notifications of events such as follows by a user's friends; replies to forum threads; comments on posts or status messages; edits, likes, and mentions in posts; and status message comments or replies. Each notification links to the full item. |
3 | Inbox | Displays private messages from other members or short system messages about the site (for example, upgrade information). Each message links to the full item text. |
4 | New status message or post | The New button works contextually. For example on the site or group home page, the New button creates a new status message for the activity story stream. In an application (such as a blog), it creates a new post (such as a blog post). It can also create a new private message when messages are open. |
5 | User profile | Displays the username, avatar, activities, groups, friends, bookmarks, and blog posts. |
6 | Activity Story Stream | This item is displayed on the site or group home page and is contextual. On the site home page, it displays status messages; new group memberships; new friendships; new posts (with post title, a three-line excerpt, the name of posting user, and number of comments or replies); the Like button, and number of likes; and the Comment button. On a group home page, it displays new membership, new posts, likes, and comments or replies. |
Site Navigation Menu
Navigation: You can either tap this icon in the header or navigate backward to it from posts.
The Site Navigation Menu for Telligent Community Mobile resembles the following screen shot. See the table beneath the image for descriptions of each callout.
The following table lists and describes subjects of the Site Navigation Menu illustration callouts.
Callout |
Name | Description |
1 | Search | Looks across the entire site for the string entered in the search field. |
2 | Profile | Links directly to the accessing user's profile. (The profile is not editable from the app.) |
3 | Home | Links to the site home page. This page displays site activity, and is further described in the previous section. |
4 | Friends | Clickable list of the accessing user's friends. The friend list is publicly visible in the community. |
5 | Groups | Clickable list of the accessing user's groups. The group list is publicly visible in the community. |
6 | Bookmarks | Clickable list of the accessing user's bookmarks (groups, applications, or posts). The bookmarks are publicly visible in the community. |
7 | Log out | Logs out the accessing user. |
Search
Navigation: You can access search on the Site Navigation Menu by either tapping the Navigation icon or navigating back to it from applications.
Looks across the entire site for the string entered in the search field. Search provides 3 ready-made filters to sort results - content, groups, and people. This field provides "search as you type" functionality, meaning the site will look for the closest exact match(es) to the string as you type.
For example, the following 3 screen captures show the 3 filters applied to the term "testing."
Applying content filter
Applying group filter
Applying people filter
The following table lists and describes the search filters.
Filter | Description |
Content | Searches all content, including tags, for the term. |
Groups | Searches all group names and group name mentions for the term. |
People | Searches all usernames and user mentions for the term. |
Profile
Navigation: You can access your own profile from the Site Navigation Menu or tapping your username wherever it's used. You can view someone else's profile by tapping the persons username in a status message, notification, private message, post, comment, or reply. Someone's profile can also be bookmarked.
The user profile provides many sources of information about the subject user. A user can't edit his/her profile from the mobile site. See the table beneath the image for item callouts on the profile.
Not pictured: Bookmarks and Blog posts.
The following table lists and describes subjects of the profile illustration callouts.
Callout | Name | Description |
1 | Settings | Provides options to friend/unfriend, follow/unfollow, or send a message. |
2 | Avatar | Image representing the user. |
3 | Activity link | Lists the user's activity on the mobile site, such as posts, replies, or comments. |
4 | Groups | Lists the user's groups. Each item in the list is a clickable link to the group. |
5 | Friends | Lists the user's friends with their avatars, and links to each individual user's profile. |
(Not pictured) | Bookmarks | Lists every group, application, or post/upload the user has bookmarked. This button takes the user to a tabbed list of bookmarked content, applications, groups, and people. (Not pictured in the screen capture.) |
(Not pictured) | Blog posts | Lists all of the user's blog posts by title; links to the posts, and displays the likes and comments. (Not pictured in the screen capture.) |
6 | Bio | Displays user-authored information about himself/herself. |
Friends
Navigation: You can access your own friends from the Site Navigation Menu, or see others' friends by tapping their username and viewing their profile. Friends (or other users) can be bookmarked as well.
Lists the user's friends as well as relationships-in-the-making. See the table beneath the image for item callouts on the Friends tab.
The following table lists and describes subjects of the friend illustration callouts.
Callout | Name | Description |
1 | Friends | A list of users with whom the accessing user has established friend relationships (initiated by either user). |
2 | Requests to review | List of friendship requests that other users have made to the accessing user. |
3 | Your requests (partially pictured) | List of friendship requests the accessing user has made to other users. |
4 | Friend | View of the friend's avatar and link to the friend's profile. |
Groups
Navigation: You can access your groups from the Site Navigation Menu, your profile, your bookmarks, or from an activity story. You can view others' groups from their activity stories, their profile, or bookmarks.
Groups are listed from the profile Groups tab and Site Navigation Groups tab. They contain applications and members, but may also include sub-groups and tags. See the table beneath the image for items on the group home page.
The following table lists and describes subjects of the group illustration callouts.
Callout | Name | Description |
1 | Avatar | Represents the group in any group list (such as a list of a user's groups). |
2 | Settings | Provides a bookmark for the group. |
3 | Group name | Name of the group (not the fact that it's a group). |
4 | [Tab names] | Can include application names, sub-group names, and system item names such as Members or Tags. Example tab names could be Announcements (a blog), Support (a forum), Files (a media gallery), Documentation (a wiki), Members (a member list), Sub-groups (a list of sub-groups), or Tags (a list of tags from status messages, comments, replies, or posts). |
5 | Activity story | See Activity Story Stream for information about activity stories. |
The following sections describe the applications accessible from groups.
Blogs
Navigation: You can access a blog from a group, a user's profile, bookmark, or activity story.
Blogs are displayed on Group home page buttons. The buttons are titled by the blog name, not application type. (For example, a button for a blog named "Announcements" would be called Announcements.) Blogs contain blog posts. To create a blog post, you must navigate to the blog that will house it. Note that a blog or a blog post can be bookmarked.
A blog button is shown in Groups callout #4.
Forums
Navigation: You can access a forum from a group, bookmark, or activity story.
Forums are displayed on Group home page buttons. The buttons are titled by the forum name, not application type. (For example, a button for a forum named "Support" would be called Support.) Forums contain blog threads and replies. To create a forum thread or reply, you must navigate to the forum that will house it. Note that a forum or forum thread can be bookmarked.
A forum button is shown in Groups callout #4.
Media galleries
Navigation: You can access a media gallery from a group, bookmark, or activity story.
Media galleries are displayed on Group home page buttons. The buttons are titled by the gallery name, not application type. (For example, a button for a gallery named "Files" would be called Files.) Media galleries contain posts and uploads. To create a media post and upload a file, you must navigate to the media gallery that will house it. Note that a media gallery or media gallery post can be bookmarked.
A media gallery button is displayed in the area Groups callout #4 marks.
Wikis
Navigation: You can access a wiki from a group, bookmark, or activity story.
Wikis are displayed on Group home page buttons. The buttons are titled by the wiki name, not application type. (For example, a button for a wiki named "Documentation" would be called Documentation.) Wikis contain wiki articles. To create a wiki article, you must navigate to the wiki that will house it. Note that a wiki or wiki article can be bookmarked.
A wiki button is displayed in the area Groups callout #4 marks.
Bookmarks
Navigation: You can access your own bookmarks from the Site Navigation Menu or your profile. You can access others' bookmarks from their profile.
Bookmarks, of favorites, can include content, applications, groups, or people. They can be displayed by the accessing user from his/her Site Navigation Menu, as well as from a profile. Bookmarks shown on the profile are publicly visible.
See the table beneath the image for descriptions of each callout from this page.
The following table lists and describes subjects of the bookmark illustration callouts.
Callout | Name | Description |
1 | Content tab | Displays bookmarked blog posts, forum threads, media gallery posts/uploads, and wiki articles. |
2 | Applications tab | Displays bookmarked applications (for example, the "Announcements" blog). |
3 | Groups tab | Displays bookmarked groups (for example, "Mobile Testing.") |
4 | People tab (partially pictured) | Displays bookmarked users. |
5 | Bookmarked item | Displays individual bookmarked item. In this case, the bookmarked item is a wiki post and is shown on the Content tab. |
Notification queue and notifications
Navigation: You can view your notification queue (and notifications) from the site header. To navigate to the header, you can use the Site Navigation Menu Home button or simply navigate backward to the home page.
When tapping the Notifications queue (the lightning bolt), the notification entries will resemble the following screen shot. See the table beneath the image for a description of notifications.
The following table lists and describes subjects of the notification illustration callouts.
Callout | Notification type | Description |
1 | Like | Displays which user liked what content. Both the username and the content are linked. |
2 | Follow | Generated after you follow another user or accept another user's friendship request. The username is linked to the user's profile. |
3 | Reply | Generated when a user replies to a forum thread in the user's group. The thread and username are linked. |
4 | Edit | Generated when someone edits a wiki article in the user's group. The wiki article and username are linked. |
In addition to the above notifications, the user can receive a notification of a content addition in an application, comments, or mentions of the accessing user.
Inbox and messages
Navigation: You can access your inbox from the site header. To navigate here, tap the Site Navigation Menu and tap home, or simply navigate backward from an application.
When tapping Inbox (the conversation bubble), the messages might resemble the following screen shot. Tapping "message" (such as "1 message" in the first item) opens the full message. Any usernames in the message are linked to their profiles.
Inbox list
Expanded message
Inbox message types include:
- Private messages
- System messages (for example, upgrade)
Creating a new post, status message, or private message
Navigation: You can create a new item from the New icon (plus sign) in the site header. This icon is available from the site home page, a group home page, an application, or the inbox.
The New button (plus sign) creates all new content or messages in a contextual fashion. That is, if a user taps "New" while viewing status messages, the add status screen appears; if he/she is viewing a blog, tapping "New" will open a create/edit blog post screen; if he/she views a specific blog (or other application) post, tapping "New" will open the Leave a comment screen; if he/she is viewing private messages, tapping "New" will open the create message screen.
Anatomy of a new post or item
The add screen resembles the screen shot below. See the table beneath the image for types of new posts and messages the button can assist a user in creating.
The following table lists and describes the types of new items to be created using the New button.
Type | Description |
Status message | Opens from the site or group home page. Displays status. |
Private message | Opens from the Inbox. Creates an initial message or response to another user's message. |
Blog post | Opens from a blog. Creates a new blog post in a blog where the user is allowed to post. |
Forum thread starter | Opens from a forum. Creates a new thread in the forum if the user is allowed to post there. |
Forum thread reply | Opens when displaying a specific forum thread. Creates a reply in the forum if the user is allowed to post there. |
File upload | Opens from a media gallery. (Note that users can upload a file to a media gallery where the user is allowed to post.) |
Wiki post |
Only opens from a wiki. Creates a wiki post in a wiki where the user is allowed to post. |
See the table beneath the following image for items on, for example, a media post creation page.
Media post creation
The following table lists and describes subjects of the posting item illustration callouts.
Callout | Name | Description |
1 | Description | Part of all posts. In media posts, the text you wish to add to the post. |
2 | Upload file | (Media post only.) This could be a document, image, or movie. |
3 | Remove file | (Media post only.) Appears when a file has been uploaded. Allows you to remove the file. |
4 | Remove file | (Media post only.) Appears when a file has been uploaded. Allows you to change the file. |
Anatomy of an existing post
The following screen capture displays the components of each post. Each post - whether activity story, blog post, forum thread/reply, media gallery file, or wiki article, contains certain common elements that are available on any post, site-wide. A typical post is displayed in the following screen capture, and its elements are marked with callouts.
See the table beneath the image for descriptions of each callout from this page.
The following table lists and describes subjects of the illustration callouts.
Callout | Name | Description |
1 | Posting user's avatar | Displays the image associated with the user who posted. |
2 | Posting user's name | Displays the registration name of the user who posted. |
3 | Post text | In the case of a blog post or wiki article, displays the text; in the case of a forum thread, displays the full thread; in the case of a media gallery post, displays the textual part of the post. |
4 | Days ago | Indicates how recently (time ago from the present) that the item was posted. |
5 | Image (in the case of media post) | Displays the image uploaded for the post. |
6 | Like | Provides the accessing user with the option to like the post, and displays the number of other likers. Tapping on that number will display who liked the post. |
7 | Ellipsis | For those with administrative permissions, can provide the ability to Edit or Delete the post (or comment). For registered users, provides options to Bookmark or Flag the post (or comment) for abuse. |
8 | Posted comment | Displays information about the posting user and his/her response. |
Leave a comment (Not pictured) | Provides the accessing user with the option to comment on the post. |
Site, group, or user activity story stream
Navigation: Navigate to the site activity story stream by navigating to the site home page (either using the Site Navigation Menu or the back arrow from applications); the group home page (via the Site Navigation Menu > Groups > group home page, or back from the applications; and to the user activity story stream by navigating to the user profile and tapping Activities. The group home page and user profile can both be bookmarked and accessed that way as well.
The Activity Story Stream comprises the most recent activity stories within a context (such as for the site, a group, or a user). The stream contains these listed activities and also lets the user interact with each story - using Like, Comment, or Delete (with sufficient permission). Callouts 1,2, and 3 are all displayed on one activity story.
Activity stories are formulaic reports of activities: In the activity stream formula, an actor performs an action on the acted-upon content or person. In the story, one or more actor-user(s) is/are linked with an action (posting, editing, commenting, adding an upload, liking, mentioning, friending, or group-joining) on the site, group, application, or profile. Acted-upons include people, content, or comments.
Beneath any activity story, there are three actions the viewing user can perform: Like, Comment, or Reply. "Like" will increment the like counter. Any like can be tapped to see who liked the message. "Comment" will increment the comment counter. Comments are listed below the activity story, and can also be liked. Users can also reply to comments.
See the table beneath the image for individual items in the activity story stream, listed by callout.
The following table lists and describes subjects of the activity story stream illustration callouts.
Callout | Name | Description |
1 | Actor | Person who commits the action. The activity story is from the actor's point of view (for example, "lkraus and jjarrard are now friends"). |
2 | Acted upon | The object of the action. It may be another user, the site, a group, an application, a specific post, or a comment. |
3 | How long ago | Time that has passed, according to the site time, since the action. |
4 | Hashtag | Hashtags can be added in content and comments. |
5 | Mention | Mentions can be added in content and comments. |
Comment
Comment is a site-wide action for posts and status messages.
Comments can be added to any content or status message. Blog posts and wiki articles, as well as forum threads and media gallery files, can all receive comments. For example, the following screen capture shows a comment on a media gallery post.
Notice that the comment includes the commenter's avatar and name, the comment text, a Like button, and an ellipsis that displays an option to Flag as abuse.
Like
The accessing user has the ability to Like any post, comment, or status message by tapping Like. The thumbs-up icon displays how many likes the item has received, and increments up with each like. Tapping the icon will display which users liked the item. The following screen capture displays the likers of a specific discussion (forum thread).
Mention
Mention is a site-wide activity feature for posts, status messages, private messages, comments, and replies.
Every post, comment, or status message can contain mentions of groups or users. To mention a user or group, the user types the @ symbol and begins typing the name. The system will begin looking for a matching entry. When the matching entry is displayed, the user would select that item. The following screen capture shows the process of mentioning.
Flag as spam/abuse
Flagging is a site wide feature for comments and posts.
Every post, comment, or reply can be flagged as abusive. To flag a post, the accessing user taps the ellipsis and selects the Flag as abuse option. The following screen capture displays the Flag as abuse option for a blog post.