After the Starter Kit has applied the chosen template Support Community template (or Enterprise Social Network template) and finished creating groups and applications for you, it displays the following screen.
If you chose to set up a support community, the community will automatically be set up with certain groups and applications:
Some groups are auto-created in the setup wizard. They, and their auto-created applications (for example, in a Support community), include:
- General discussion - Contains one forum
- Product forums - Contains one forum
- News - Contains one blog
- Documentation - Contains one wiki
- Resources - Contains one media gallery
- More - Can contain other groups
If you chose an Enterprise Social Network, the wizard provides a list of application types/uses for you to choose from. But you can still use the linked documents below to customize and populate your community.
Once your basic groups and applications have been created with the Starter Kit, the site has tabs on the home page for each group.
View and personalize your community
Personalize it
Go to Management > Manage site theme > Edit this theme to customize other user interface settings, styling, and configuration.
For information about site theming, please see About themes.
Customize email templates
Go to Management > Administration > Notifications > Email > Email and review email-related plugins to customize email messages coming from this community.
For information about email templates, please see Customize email templates.
Edit pages, headers, and footers
You can further customize the site's layout, pages, headers, footers, and navigation by clicking the "Edit this page" link on a Manage theme optio within the site.
For information about page editing, please see Change pages via Edit Page mode. For information about layout, see Select a page layout. To find out more about headers and footers, please refer to Modify the editable header and Modify the editable footer, respectively. To customize navigation in the site header, please see Configure the Navigation widget - this widget lets you synchronize site banner navigation links with the Site Banner widget, display group navigation links, or custom navigation links. To add site or custom navigation tabs, please see Configure the Site - Banner widget.
Publish it
Use the "new" menu to publish content to your community.
In release 9.0, you can create any kind of post (blog post, forum thread, photo upload, or documentation wiki page) from the user interface New button. The following articles will provide more information:
- Create a blog post from a home page - More information about blog posting and management can be found in the Blogs section.
- Start a discussion or add a question from a home page - More information about forum posting, moderation, and forum management can be found in the Forums section.
- Upload to a media gallery from a home page - More information about media (such as photo) uploads and gallery management can be found in the Media Galleries section.
- Add a wiki page from a home page - More information about wikis, such as editing or page undeletion, can be found in the Wikis section.
This section marks the conclusion of the Telligent Community Server Starter Kit wizard.
There are other community aspects you might want to look at after finishing the wizard, including:
- Adding users
- Applying or creating site roles
- Adding group members or establishing group roles
Populate the community and groups with users
There are two ways to add users to your community. These include:
- Add a user account - Add a single community member (individual)
- Create User(s) REST endpoint - Add one or more users with the Create users endpoint.
Applying or adding site-wide roles to users
Out of the box, Community Server assigns new users the Registered Users role. You can change the user's role as explained in Change a single user's site role.
The community comes, out of the box, with four site roles: administrator, everyone, moderators, and registered users. If you want to create a new role, you can refer to the Create a new site role procedure or add a new site role by cloning it as detailed in Clone an existing site role and customizing its permissions. (The Roles section contains more information.
You can also change the permissions available to any rule using the Change a single user's site role procedure.
Adding group members or establishing group roles
As noted above, a Support Community is automatically set up with several basic groups and applications:
- General discussion - Contains one forum
- Product forums - Contains one forum
- News - Contains one blog
- Documentation - Contains one wiki
- Resources - Contains one media gallery
- More - Can contain other groups
You can change these groups or applications:
- In release 9.0, you can create new subgroups with the New button on a group home page. To learn more about group creation from the user interface, refer to Create a subgroup from a group home page.
Your group(s) will also need Group Owners, Group Managers, and Group Members. Out of the box, the groups set up in the Starter Kit will use the admin as the group owner. You can use the Add, invite, or remove a group member procedure to add members, or reassign the group ownership to another member as discussed in "Edit a member's type of group membership]]. Group membership types and permissions will give detailed information on the group permissions available to each group role.
- Similarly, 8.x gives you options to create new applications with the New button on the home page. Please see Create a subgroup from a group home page for information.