Table of Contents
- Feature overview
- Quick knowledge points
- Compatible applications and processing time
- Viewing, editing, and downloading files
- Support for viewing PDF, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel inline.
- Quickly search documents from the viewer.
- Download a PDF of any of the above-mentioned file types, along with the original (Media Gallery, only).
- Not reliant on Flash, so works in most browsers and mobile devices.
- Uses multiple viewer resolutions and loads files progressively for better performance.
Here are some quick knowledge points about Telligent Document Preview:
- Files with previews can be downloaded.
- If no file preview is available - that is, it is not in one of the supported Office doc or PDF formats - you can still download the file.
- Each time a file is edited, a new preview version is generated incorporating the edits. The old preview is deleted after the file is saved.
- While a new preview is being generated (either for the first time or after an edit is saved), the file can only be downloaded.
- An administrator cannot give permissions specifically for previews. Anyone in a community who has access to a media gallery can access the previews (unless you disable Document Preview).
- A document can be previewed even if Download Disclaimers are enabled on a media gallery.
- Document Preview has been tested with Office 2010-2013 files, but may work with previous versions as well. However, it has not been tested with previous versions.
This section addresses compatible applications and and processing time for Document Preview.
Document Preview compatibility has been tested with basic Microsoft Office 2010-2013 applications (that is, Word, Powerpoint and Excel) as well as with PDFs. The current version of Preview might work with files from previous versions of the Microsoft applications, but it has not been tested with those versions. Note that Excel processing is not enabled by default.
The first time a document is accessed or after it has been saved, the preview generation time can vary based upon the size of the file, number of files waiting to be processed, and the interval at which the conversion process runs.
This section includes file viewing and restrictions.
When Document Preview is enabled on the community, anyone who has read permission for a piece of content can see its preview.
Document Preview is available to the entire community, and it does not exercise any special permissions or restrictions. That is, if a user has permission to view the content, he or she can view all previews available for the document.
As a further note, you are not able to use the Download Files permission to control group members' ability to preview. The download permission does not affect the preview - it only applies to downloads.
This section demonstrates what you can expect while viewing, editing, or downloading a document using Document Preview.
The preview of a document is displayed directly in the viewing panel of a document. When previewing, the document is presented in a lower resolution for performance. Preview will render a high-resolution image in full-screen view.
If a preview is not available for a file, you still have the option to download it from different links on the page.
When you upload a file, the document will be queued for conversion upon the first view or when it is first accessed by the system. During the processing time, you will see a conversion message in place of the file viewer.
The time needed for converting a document varies based on the interval at which the conversion job runs and the size of the file to be converted. Your browser will check the status of the conversion every 60 seconds and render the viewer after the file has been successfully converted.
Uploading a document is no different from uploading any other media gallery file. After you upload the file, the conversion process begins (thus displaying a processing message), and afterward you see the preview on the media gallery page.
When you edit a file that has a preview available, a new preview is generated after the document is saved. During the preview processing time, the updated file can only be downloaded.
You can download a media gallery document whether or not it has document preview available, as long as you have the correct permission for the gallery download (Download Files). You can also download the PDF version of the document from the viewer directly. This process does not utilize the download permissions from its parent application.
Document Preview can be configured to handle switching to full-screen mode if this is supported by your current browser. Currently, full-screen is supported by Chrome, Firefox and IE 11+.
Document Preview is compatible with most modern mobile browsers. Depending on the screen size and browser, certain features of the viewer might not be available.