Hi,
I'm trying to create a rule and on the Then part, when I want to add a user to a group under a certain condition, I can't specify the group name because the Group field returns zero results when searching.
What may be the cause for this?
Hi,
I'm trying to create a rule and on the Then part, when I want to add a user to a group under a certain condition, I can't specify the group name because the Group field returns zero results when searching.
What may be the cause for this?
The group lookup used by the "add a user to a group" action requires search to be setup and indexed. Can you find groups using the site search in the community?
No I cannot and I already deleted the existing index and set the content to be reindexed as it states in this documentation, what am I doing wrong?
Did you complete both steps in "Reset the Index" -- specifically, did you run the SQL script against your Community database?
yes I have, I ran this against the Db
/* Resets all default content types */ delete from cs_Search_Queue exec te_SearchIndex_Update null, null, 0
Can you verify that you don't have any search indexing exceptions logged in Administration > Monitoring > Exceptions since you reset the search index?
I have no Search exceptions whatsoever in Monitoring > Exceptions or Events for that matter
No I cannot and I already deleted the existing index
Any particular reason you deleted your index?
Was search ever running successfully? If so, what could have changed between the time it was running and you deleted the index? Any environment changes (ex. proxy or firewall between web server and search server)? Is the job server running? When is the next schedule runtime for search indexing (Administration > Jobs -> Search Indexing).
Just following the documentation here https://community.telligent.com/community/9/w/user-documentation/51445/search-index-problems#reset , I updated the community with a copy of database + filestorage of production, so reindexing was a must. And I have the same issue, the search works, it simply doesn't search for groups.. Here is a snapshot of the Index jobs
I also found this extension configuration and groups seem to be included.
David helped me with this one, looks like Java wasn't working well and was missing files.