Cannot see Impersonate user in Membership admin on v9.2

We are checking out v9.2 in our Dev, and I cannot see Impersonate User option when editing a member under Administration > Membership.  What am I missing?

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  • Are you seeing any exceptions in the log or any JavaScript errors in the browser?

  • GET /utility/scripted-file.ashx?returnUrl=http%3A%2F%2Fcommunitydev.shelbyinc.com%2F&_cf=callback-panel.vm&_fid=a4c7390c186a42259d4c19cd038a3d1a1503584861&_ct=plugin&_cp=&_ctt=0c647246673542f9875dc8b991fe739b&_ctc=00000000000000000000000000000000&_ctn=3fc3f82483d14ec485ef92e206116d49&_cc=0&_pt=Telligent.Evolution.CoreServices.Administration.Plugins.AdministrationPanelServicePlugin%2C%20Telligent.Evolution.Api&_pcurl=~%2Fadministration%3FreturnUrl%3Dhttp%253A%252F%252Fcommunitydev.shelbyinc.com%252F&_w_panelId=0

    I suspect I may need to submit a ticket to support



    CSException: An error occurred while rendering the scripted widget 'Member' (0443945b643746ae883d6fa0cb986c29). ---> NVelocity.Exception.MethodInvocationException: Invocation of method 'RenderForm' in Telligent.Evolution.VelocityExtensions.DynamicFormScriptedContentFragment threw exception System.InvalidOperationException : The provided DateTimeFormat string contains more than one date identifier ---> System.InvalidOperationException: The provided DateTimeFormat string contains more than one date identifier at Telligent.Glow.DateTimeSelector.ConvertDateTimeFormatToPattern(String dateTimeString) at Telligent.Glow.DateTimeSelector.ParseDateTimeFormat() at Telligent.Glow.DateTimeSelector.set_DateTimeFormat(String value) at Telligent.DynamicConfiguration.Components.Property.GetControl(ConfigurationDataBase configurationData) at Telligent.DynamicConfiguration.Controls.HtmlConfigurationForm.(Property ˜, StringBuilder ) at Telligent.DynamicConfiguration.Controls.HtmlConfigurationForm.š(PropertyGroup Š, StringBuilder ) at Telligent.DynamicConfiguration.Controls.HtmlConfigurationForm.Render() --- End of inner exception stack trace --- at NVelocity.Runtime.Parser.Node.ASTMethod.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTSetDirective.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.ASTBlock.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.ASTIfStatement.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.ASTBlock.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Directive.Foreach.Render(IInternalContextAdapter context, TextWriter writer, INode node) at NVelocity.Runtime.Parser.Node.ASTDirective.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.SimpleNode.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Template.Merge(IContext context, TextWriter writer) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService..() --- End of inner exception stack trace --- at Telligent.Evolution.Components.CSException.–() at Telligent.Evolution.Components.CSException.Unknown(CSExceptionType type, String internalMessage, Exception innerException) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentLoggingService.LogRenderingError(Exception ex, ScriptedContentFragmentData data) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService..() at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentOutputCachingService.Get(IContentFragment fragment, Control context, String cacheKey, Boolean cacheable, Func`1 getRenderedOutput) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.(ScriptedContentFragment , NameValueCollection , String ›, Control , Boolean , String ‰) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.RenderScript(ScriptedContentFragment fragment, NameValueCollection parameters, String fileName, Control context, Boolean throwExceptions, String cacheKey) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.RenderScript(ScriptedContentFragment fragment, NameValueCollection parameters, String fileName, Control context, Boolean throwExceptions) at Telligent.Evolution.VelocityExtensions.Widget.ExecuteFile(String fileName) at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at NVelocity.Runtime.Parser.Node.ASTMethod.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.SimpleNode.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Template.Merge(IContext context, TextWriter writer) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService..() at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentOutputCachingService.Get(IContentFragment fragment, Control context, String cacheKey, Boolean cacheable, Func`1 getRenderedOutput) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.(ScriptedContentFragment , NameValueCollection , String ›, Control , Boolean , String ‰) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentController.Render(TextWriter , Guid „, NameValueCollection , ScriptedContentFragmentScriptType •) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentController.RenderContent(Guid id, NameValueCollection context) at Telligent.Evolution.Api.Plugins.Administration.UserAdministrationExplicitPanel.GetViewHtml(NameValueCollection parameters) at Telligent.Evolution.CoreServices.Administration.Implementation.AdministrativePanelService.GetViewHtml(AdministrativePanel panel) at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at NVelocity.Runtime.Parser.Node.ASTMethod.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.SimpleNode.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Template.Merge(IContext context, TextWriter writer) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService..() at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentOutputCachingService.Get(IContentFragment fragment, Control context, String cacheKey, Boolean cacheable, Func`1 getRenderedOutput) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.(ScriptedContentFragment , NameValueCollection , String ›, Control , Boolean , String ‰) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.RenderScript(ScriptedContentFragment fragment, NameValueCollection parameters, String fileName, Control context, Boolean throwExceptions, String cacheKey) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.RenderScript(ScriptedContentFragment fragment, NameValueCollection parameters, String fileName, Control context, Boolean throwExceptions) at Telligent.Evolution.VelocityExtensions.Widget.ExecuteFile(String fileName) at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at NVelocity.Runtime.Parser.Node.ASTMethod.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTMethod.EvalParameters(Object[] parameters, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTMethod.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Execute(Object o, IInternalContextAdapter context) at NVelocity.Runtime.Parser.Node.ASTReference.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.ASTBlock.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.SimpleNode.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.ASTIfStatement.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Runtime.Parser.Node.SimpleNode.Render(IInternalContextAdapter context, TextWriter writer) at NVelocity.Template.Merge(IContext context, TextWriter writer) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService..() at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentOutputCachingService.Get(IContentFragment fragment, Control context, String cacheKey, Boolean cacheable, Func`1 getRenderedOutput) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.(ScriptedContentFragment , NameValueCollection , String ›, Control , Boolean , String ‰) at Telligent.Evolution.ScriptedContentFragments.Implementations.ScriptedContentFragmentRenderingService.RenderScript(ScriptedContentFragment fragment, NameValueCollection parameters[truncated]
  • Does your user account use a date format that includes the day of the week? If it does, this is a known bug (#100265 that was fixed for 10.0). You can work-around it by changing your selected date format on your settings page to a format that doesn't include the day of the week.

  • Well I tried to reply with exception but it was flagged as spam or abuse

  • Where is this done? When I go to administration I see no settings page.

  • Apologies for that. It got a little aggressive on text-repetition. 

  • I tried one that was just m/dd/year and it still throws an error in exception log

  • I have updated to different formats and saved.  Does it require an IIS reset of something similar?

    1. In Site Banner > (click your avatar) > Settings, go to Date Format and change the value to a format that doesn't include the day of the week.
    2. Save the settings page.
    3. Reload the user in administration that you want to impersonate. The header should now render.