POST api/v2/articles/helpfulness/{articleid}/ishelpful.{json|xml}
Scopes
Article Collections › Modify Helpfulness articlecollections.helpfulness.modify
Request Parameters
| Name | Type | Location | Description | Required | Default | Options |
|---|---|---|---|---|---|---|
| ArticleId | Guid | Request Body | Id of the article to create the helpfulness response for. | Required | ||
| HelpfulnessRatingId | int | Request Body | A helpfulness rating id to associate to this response. | Optional | ||
| HelpfulnessResponseTypeId | int | Request Body | A helpfulness response option id to associate to this response. Required when no Message is specified. | Optional | ||
| Message | string | Request Body | A user defined message as the response. Required when no HelpfulnessResponseTypeId is specified | Optional | ||
| ResolvedVersionId | Guid | Request Body | Id of the article version the helpfulness responses were resolved by. | Optional |
Example Requests
Widget Javascript
jQuery.telligent.evolution.post({
url: jQuery.telligent.evolution.site.getBaseUrl() + 'api/v2/articles/helpfulness/{articleid}/ishelpful.json',
data: {
'articleid': '49fec544-6df7-4a82-872b-f8be586d5e9e'
}
}).then(function(response) {
// use response
});Example Responses
JSON
{
"Helpfulness": 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<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
<Content>
<CreatedByUser>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
</CreatedByUser>
<ContentId>44df201a-07e6-42eb-96c7-8ce7ce35aab6</ContentId>
<ContentTypeId>49fec544-6df7-4a82-872b-f8be586d5e9e</ContentTypeId>
<CreatedDate>2011-05-28T00:00:00</CreatedDate>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
<Application>
<ApplicationId>9f5a6721-639d-4e1d-ab6a-ce63b7750f46</ApplicationId>
<ApplicationTypeId>fe65240b-044c-4292-9946-f10e0361ecff</ApplicationTypeId>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Application>
</Content>
</CurrentStatus>
</Author>
<Categories>
<BasicArticleVersionCategory>
<Category>
<Id>52</Id>
<Name>name</Name>
<Description>description</Description>
<ArticleCollection>
<Id />
<EnableHelpfulness />
<Name>name</Name>
<UrlKey>urlkey</UrlKey>
<Description>description</Description>
<Url>url</Url>
<Prefix>prefix</Prefix>
<DefaultArticleId />
<ThemeId />
</ArticleCollection>
<Parent>
<Id />
<Name>name</Name>
<Description>description</Description>
<ArticleCollection>
<Id />
<EnableHelpfulness />
<DefaultArticleId />
<ThemeId />
</ArticleCollection>
<HasChildren />
<SortOrder />
<DefaultArticleId />
</Parent>
<HasChildren>true</HasChildren>
<SortOrder>19</SortOrder>
<DefaultArticleId>bd519379-b61f-4e2f-b0f9-c0f28c5cceb1</DefaultArticleId>
</Category>
<SortOrder>112</SortOrder>
</BasicArticleVersionCategory>
<BasicArticleVersionCategory>
<Category>
<Id>61</Id>
<Name>name</Name>
<Description>description</Description>
<ArticleCollection>
<Id />
<EnableHelpfulness />
<Name>name</Name>
<UrlKey>urlkey</UrlKey>
<Description>description</Description>
<Url>url</Url>
<Prefix>prefix</Prefix>
<DefaultArticleId />
<ThemeId />
</ArticleCollection>
<Parent>
<Id />
<Name>name</Name>
<Description>description</Description>
<ArticleCollection>
<Id />
<EnableHelpfulness />
<DefaultArticleId />
<ThemeId />
</ArticleCollection>
<HasChildren />
<SortOrder />
<DefaultArticleId />
</Parent>
<HasChildren>true</HasChildren>
<SortOrder>18</SortOrder>
<DefaultArticleId>9ba1ec43-dc34-4e27-a579-4a0855144e2f</DefaultArticleId>
</Category>
<SortOrder>76</SortOrder>
</BasicArticleVersionCategory>
</Categories>
<ArticleCollection>
<Id>e3715662-2528-4ba1-84a7-bfcd9d548f80</Id>
<EnableHelpfulness>true</EnableHelpfulness>
<Name>name</Name>
<UrlKey>urlkey</UrlKey>
<Description>description</Description>
<Group>
<Id>4</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DateCreated>2011-12-09T00:00:00</DateCreated>
<Description>description</Description>
<Key>key</Key>
<Name>name</Name>
<ParentGroupId>6</ParentGroupId>
<Url>url</Url>
<TotalMembers>25</TotalMembers>
<HasGroups>true</HasGroups>
<GroupCount>8</GroupCount>
<GroupType>grouptype</GroupType>
<EnableGroupMessages>true</EnableGroupMessages>
<EnableContact>true</EnableContact>
<SearchUniqueId>searchuniqueid</SearchUniqueId>
<ExtendedAttributes>
<key>value</key>
<key>value</key>
</ExtendedAttributes>
<ContainerId>6cdcf200-3bad-476d-af45-97b52545c337</ContainerId>
<Container>
<ContainerId>b04540ec-eb38-4fa1-b7bb-e3fde05401b4</ContainerId>
<ContainerTypeId>44df201a-07e6-42eb-96c7-8ce7ce35aab6</ContainerTypeId>
<HtmlName>htmlname</HtmlName>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Container>
</Group>
<Url>url</Url>
<CreatedBy>
<Id>27</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
<CurrentStatus>
<Id>9ba1ec43-dc34-4e27-a579-4a0855144e2f</Id>
<Author>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
</Author>
<Body>body</Body>
<CreatedDate>2012-03-29T00:00:00</CreatedDate>
<ReplyCount>7</ReplyCount>
<Group>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DateCreated />
<Description>description</Description>
<Key>key</Key>
<Name>name</Name>
<Url>url</Url>
<TotalMembers />
<HasGroups>true</HasGroups>
<GroupCount />
<GroupType>grouptype</GroupType>
<EnableGroupMessages>true</EnableGroupMessages>
<EnableContact>true</EnableContact>
<SearchUniqueId>searchuniqueid</SearchUniqueId>
<ExtendedAttributes />
<ContainerId>49fec544-6df7-4a82-872b-f8be586d5e9e</ContainerId>
</Group>
<AttachedUrl>attachedurl</AttachedUrl>
<HasReplies>true</HasReplies>
<ContentId>9ba1ec43-dc34-4e27-a579-4a0855144e2f</ContentId>
<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
<Content>
<ContentId>2d525bad-c4df-470d-a193-a1c6d66e5c3e</ContentId>
<ContentTypeId>bd519379-b61f-4e2f-b0f9-c0f28c5cceb1</ContentTypeId>
<CreatedDate>2012-04-19T00:00:00</CreatedDate>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Content>
</CurrentStatus>
</CreatedBy>
<Prefix>prefix</Prefix>
<DefaultType>
<Id>32</Id>
<Name>name</Name>
<ImageUrl>imageurl</ImageUrl>
</DefaultType>
<DefaultArticleId>e3715662-2528-4ba1-84a7-bfcd9d548f80</DefaultArticleId>
<ThemeId>6cdcf200-3bad-476d-af45-97b52545c337</ThemeId>
</ArticleCollection>
<Tags>
<string>string</string>
<string>string</string>
</Tags>
<MetaTitle>metatitle</MetaTitle>
<MetaDescription>metadescription</MetaDescription>
<MetaKeywords>metakeywords</MetaKeywords>
</ResolvedArticleVersion>
<Author>
<Id>4</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
<CurrentStatus>
<Id>6cdcf200-3bad-476d-af45-97b52545c337</Id>
<Author>
<Id>19</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
<CurrentStatus>
<Id>2d525bad-c4df-470d-a193-a1c6d66e5c3e</Id>
<Author>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
</Author>
<Body>body</Body>
<CreatedDate>2012-01-16T00:00:00</CreatedDate>
<ReplyCount>52</ReplyCount>
<Group>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DateCreated />
<Description>description</Description>
<Key>key</Key>
<Name>name</Name>
<Url>url</Url>
<TotalMembers />
<HasGroups>true</HasGroups>
<GroupCount />
<GroupType>grouptype</GroupType>
<EnableGroupMessages>true</EnableGroupMessages>
<EnableContact>true</EnableContact>
<SearchUniqueId>searchuniqueid</SearchUniqueId>
<ExtendedAttributes />
<ContainerId>b04540ec-eb38-4fa1-b7bb-e3fde05401b4</ContainerId>
</Group>
<AttachedUrl>attachedurl</AttachedUrl>
<HasReplies>true</HasReplies>
<ContentId>2d525bad-c4df-470d-a193-a1c6d66e5c3e</ContentId>
<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
<Content>
<ContentId>9f5a6721-639d-4e1d-ab6a-ce63b7750f46</ContentId>
<ContentTypeId>fe65240b-044c-4292-9946-f10e0361ecff</ContentTypeId>
<CreatedDate>2012-01-04T00:00:00</CreatedDate>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Content>
</CurrentStatus>
</Author>
<Body>body</Body>
<CreatedDate>2012-05-02T00:00:00</CreatedDate>
<ReplyCount>112</ReplyCount>
<Group>
<Id>6</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DateCreated>2012-06-04T00:00:00</DateCreated>
<Description>description</Description>
<Key>key</Key>
<Name>name</Name>
<ParentGroupId>61</ParentGroupId>
<Url>url</Url>
<TotalMembers>18</TotalMembers>
<HasGroups>true</HasGroups>
<GroupCount>76</GroupCount>
<GroupType>grouptype</GroupType>
<EnableGroupMessages>true</EnableGroupMessages>
<EnableContact>true</EnableContact>
<SearchUniqueId>searchuniqueid</SearchUniqueId>
<ExtendedAttributes>
<key>value</key>
<key>value</key>
</ExtendedAttributes>
<ContainerId>bd519379-b61f-4e2f-b0f9-c0f28c5cceb1</ContainerId>
<Container>
<ContainerId>9ba1ec43-dc34-4e27-a579-4a0855144e2f</ContainerId>
<ContainerTypeId>e3715662-2528-4ba1-84a7-bfcd9d548f80</ContainerTypeId>
<HtmlName>htmlname</HtmlName>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Container>
</Group>
<AttachedUrl>attachedurl</AttachedUrl>
<HasReplies>true</HasReplies>
<ContentId>6cdcf200-3bad-476d-af45-97b52545c337</ContentId>
<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
<Content>
<CreatedByUser>
<Id>8</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
<CurrentStatus>
<Id>44df201a-07e6-42eb-96c7-8ce7ce35aab6</Id>
<Body>body</Body>
<CreatedDate />
<ReplyCount>25</ReplyCount>
<AttachedUrl>attachedurl</AttachedUrl>
<HasReplies />
<ContentId>44df201a-07e6-42eb-96c7-8ce7ce35aab6</ContentId>
<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
</CurrentStatus>
</CreatedByUser>
<ContentId>9f5a6721-639d-4e1d-ab6a-ce63b7750f46</ContentId>
<ContentTypeId>fe65240b-044c-4292-9946-f10e0361ecff</ContentTypeId>
<CreatedDate>2011-05-28T00:00:00</CreatedDate>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
<Application>
<ApplicationId>2d525bad-c4df-470d-a193-a1c6d66e5c3e</ApplicationId>
<ApplicationTypeId>bd519379-b61f-4e2f-b0f9-c0f28c5cceb1</ApplicationTypeId>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
<Container>
<ContainerId>9ba1ec43-dc34-4e27-a579-4a0855144e2f</ContainerId>
<ContainerTypeId>e3715662-2528-4ba1-84a7-bfcd9d548f80</ContainerTypeId>
<HtmlName>htmlname</HtmlName>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Container>
</Application>
</Content>
</CurrentStatus>
</Author>
<HelpfulnessResponseType>
<Id>7</Id>
<RequireMessage>true</RequireMessage>
<Name>name</Name>
<CreateDate>2011-12-09T00:00:00</CreateDate>
<User>
<Id>76</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
<CurrentStatus>
<Id>44df201a-07e6-42eb-96c7-8ce7ce35aab6</Id>
<Author>
<Id>32</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
<CurrentStatus>
<Id>b04540ec-eb38-4fa1-b7bb-e3fde05401b4</Id>
<Body>body</Body>
<CreatedDate />
<ReplyCount>27</ReplyCount>
<AttachedUrl>attachedurl</AttachedUrl>
<HasReplies />
<ContentId>b04540ec-eb38-4fa1-b7bb-e3fde05401b4</ContentId>
<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
</CurrentStatus>
</Author>
<Body>body</Body>
<CreatedDate>2012-03-29T00:00:00</CreatedDate>
<ReplyCount>52</ReplyCount>
<Group>
<Id>18</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DateCreated>2012-04-19T00:00:00</DateCreated>
<Description>description</Description>
<Key>key</Key>
<Name>name</Name>
<ParentGroupId>19</ParentGroupId>
<Url>url</Url>
<TotalMembers>112</TotalMembers>
<HasGroups>true</HasGroups>
<GroupCount>61</GroupCount>
<GroupType>grouptype</GroupType>
<EnableGroupMessages>true</EnableGroupMessages>
<EnableContact>true</EnableContact>
<SearchUniqueId>searchuniqueid</SearchUniqueId>
<ExtendedAttributes />
<ContainerId>49fec544-6df7-4a82-872b-f8be586d5e9e</ContainerId>
<Container>
<ContainerId>9f5a6721-639d-4e1d-ab6a-ce63b7750f46</ContainerId>
<ContainerTypeId>fe65240b-044c-4292-9946-f10e0361ecff</ContainerTypeId>
<HtmlName>htmlname</HtmlName>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Container>
</Group>
<AttachedUrl>attachedurl</AttachedUrl>
<HasReplies>true</HasReplies>
<ContentId>44df201a-07e6-42eb-96c7-8ce7ce35aab6</ContentId>
<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
<Content>
<CreatedByUser>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
</CreatedByUser>
<ContentId>9ba1ec43-dc34-4e27-a579-4a0855144e2f</ContentId>
<ContentTypeId>e3715662-2528-4ba1-84a7-bfcd9d548f80</ContentTypeId>
<CreatedDate>2012-01-16T00:00:00</CreatedDate>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
<Application>
<ApplicationId>6cdcf200-3bad-476d-af45-97b52545c337</ApplicationId>
<ApplicationTypeId>b04540ec-eb38-4fa1-b7bb-e3fde05401b4</ApplicationTypeId>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Application>
</Content>
</CurrentStatus>
</User>
<ArticleCollection>
<Id>49fec544-6df7-4a82-872b-f8be586d5e9e</Id>
<EnableHelpfulness>true</EnableHelpfulness>
<Name>name</Name>
<UrlKey>urlkey</UrlKey>
<Description>description</Description>
<Group>
<Id>4</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DateCreated>2012-01-04T00:00:00</DateCreated>
<Description>description</Description>
<Key>key</Key>
<Name>name</Name>
<ParentGroupId>6</ParentGroupId>
<Url>url</Url>
<TotalMembers>25</TotalMembers>
<HasGroups>true</HasGroups>
<GroupCount>8</GroupCount>
<GroupType>grouptype</GroupType>
<EnableGroupMessages>true</EnableGroupMessages>
<EnableContact>true</EnableContact>
<SearchUniqueId>searchuniqueid</SearchUniqueId>
<ExtendedAttributes>
<key>value</key>
<key>value</key>
</ExtendedAttributes>
<ContainerId>9f5a6721-639d-4e1d-ab6a-ce63b7750f46</ContainerId>
<Container>
<ContainerId>fe65240b-044c-4292-9946-f10e0361ecff</ContainerId>
<ContainerTypeId>2d525bad-c4df-470d-a193-a1c6d66e5c3e</ContainerTypeId>
<HtmlName>htmlname</HtmlName>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Container>
</Group>
<Url>url</Url>
<CreatedBy>
<Id>27</Id>
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
<CurrentStatus>
<Id>44df201a-07e6-42eb-96c7-8ce7ce35aab6</Id>
<Author>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DisplayName>displayname</DisplayName>
<ProfileUrl>profileurl</ProfileUrl>
<Username>username</Username>
</Author>
<Body>body</Body>
<CreatedDate>2012-05-02T00:00:00</CreatedDate>
<ReplyCount>7</ReplyCount>
<Group>
<Id />
<AvatarUrl>avatarurl</AvatarUrl>
<DateCreated />
<Description>description</Description>
<Key>key</Key>
<Name>name</Name>
<Url>url</Url>
<TotalMembers />
<HasGroups>true</HasGroups>
<GroupCount />
<GroupType>grouptype</GroupType>
<EnableGroupMessages>true</EnableGroupMessages>
<EnableContact>true</EnableContact>
<SearchUniqueId>searchuniqueid</SearchUniqueId>
<ExtendedAttributes />
<ContainerId>bd519379-b61f-4e2f-b0f9-c0f28c5cceb1</ContainerId>
</Group>
<AttachedUrl>attachedurl</AttachedUrl>
<HasReplies>true</HasReplies>
<ContentId>44df201a-07e6-42eb-96c7-8ce7ce35aab6</ContentId>
<ContentType>56f1a3ec-14bb-45c6-949f-ee7776d68c78</ContentType>
<Url>url</Url>
<IsPublished>true</IsPublished>
<Content>
<ContentId>6cdcf200-3bad-476d-af45-97b52545c337</ContentId>
<ContentTypeId>b04540ec-eb38-4fa1-b7bb-e3fde05401b4</ContentTypeId>
<CreatedDate>2012-06-04T00:00:00</CreatedDate>
<HtmlName>htmlname</HtmlName>
<HtmlDescription>htmldescription</HtmlDescription>
<Url>url</Url>
<AvatarUrl>avatarurl</AvatarUrl>
</Content>
</CurrentStatus>
</CreatedBy>
<Prefix>prefix</Prefix>
<DefaultType>
<Id>32</Id>
<Name>name</Name>
<ImageUrl>imageurl</ImageUrl>
</DefaultType>
<DefaultArticleId>49fec544-6df7-4a82-872b-f8be586d5e9e</DefaultArticleId>
<ThemeId>9f5a6721-639d-4e1d-ab6a-ce63b7750f46</ThemeId>
</ArticleCollection>
</HelpfulnessResponseType>
<ResolvedByVersionIds>
<guid>fe65240b-044c-4292-9946-f10e0361ecff</guid>
<guid>2d525bad-c4df-470d-a193-a1c6d66e5c3e</guid>
</ResolvedByVersionIds>
</Helpfulness>
<Errors>
<Message>string</Message>
<Message>string</Message>
</Errors>
</Response>POST api/v2/articles/helpfulness/{articleid}/nothelpful.{json|xml}
Scopes
Article Collections › Modify Helpfulness articlecollections.helpfulness.modify
Request Parameters
| Name | Type | Location | Description | Required | Default | Options |
|---|---|---|---|---|---|---|
| HelpfulnessResponseTypeId | int | Request Body | A helpfulness response option id to associate to this response. | Required | ||
| Message | string | Request Body | User defined feedback for a helpfulness response. Required when the response type specified is configured to require additional feedback. | Optional |
Example Requests
Widget Javascript
jQuery.telligent.evolution.post({
url: jQuery.telligent.evolution.site.getBaseUrl() + 'api/v2/articles/helpfulness/{articleid}/nothelpful.json',
data: {
'HelpfulnessResponseTypeId': '6'
}
}).then(function(response) {
// use response
});Example Responses
JSON
{
"Helpfulness": 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