Group Banner widget's navigation items are not affect by page header revert

Question

Info: 
 - Verint version 11.1.8.16788 
 - Browser Chrome 93.0.4577.63 
 - OS Win 10 
 
 Issue: 
 Group Banner widget's navigation items are not affect by page header revert 
 
 Steps to reproduce: 
 1. Create any new group 
 2. Open group banner for edit 
 3. Add any prefix to widget title (e.g. test) 
 4. Add any link to navigation items (e.g. test) 
 5. Publish changes 
 6. Check that changes to widget title and navigation items are applied 
 7. Revert current page header to factory default template and publish changes 
 
 Expected behavior 
 - Group banner options, widget title and navigation items, should be reset to factory default values 
 
 Actual behavior 
 - Only group banner widget title is being reset to original factory default value, but a "test" item in navigation items stay there and could not be reverted

Steven Heffner · Answer

In the Revert dialog, before selecting a region to revert, try specifically selecting the Navigation Item customization from the list of customizations.

Ben Tiedt · Answer

Scoped properties are read when an XML file is imported. If factory default files are deployed directly (without calling an import API) to the centralized file storage location, an import does not occur and any scoped configuration properties will not be applied. 
 When automating page, header, footer deployments, it may be better to use the UI Automation API ( UI Automation ) instead of deploying XML files directly. Since you're already deploying DLLs, one of those could define an installable plugin ( IInstallablePlugin Plugin Type ) that could handle updating the UI.

Group Banner widget's navigation items are not affect by page header revert

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