Refer to the following articles if you have questions or receive errors during your Telligent Community installation:
- Can't insert an image using the enhanced text editor after upgrading - This could be a permissions issue.
- Common things to check when using Forms Authentication - Problem-solving advice for common issues when configuring or using Forms Authentication.
- Common webfarm configuration questions - A FAQ about how/where to store user media; handle authentication; know where to install Solr; perform search indexing tasks.
- Configuration problems - Configuration error(s) shown in the event log.
- Exceptions - How to obtain support for interpreting exceptions.
- Fix access to uploaded files - The troubleshooting procedure to follow when you run into errors while trying to upload or access uploaded avatars, Web-linked files, and development files.
- CFS on the Visual Studio development server - Learn why CFS does not work with Telligent Community in Visual Studio, and what to use instead.
- Enable AllowDotInPath in UrlScan - Fix access problems in accessing user-uploaded content containing one or more dots in the name/URL.
- Enable Integrated Pipeline on IIS7 - Fix problems in which IIS is not working because it can't access Telligent Community's CFS.
- Friendly error message - These can be enabled to avoid intimidating a user with complex error messages; however, they do require a little more effort for troubleshooting. This article tells you how to locate the problems they indicate and to disable the option if desired.
- How to: load images inline - What to do if the image you upload in-line in a blog results in getting a File Download pop-up instead of the image.
- Search index problems - If search results are not the expected results, or if they contain incorrect data, refer to this article.
- Search stop words - What to do if a your search terms include a word that causes search to malfunction.
- Sorry, there was a problem with your last request message - A friendly error message. This article tells you how to locate the cause of the access problem, or how to disable this intermediary type of message.
- SQL times out when accessing the site - What to do when your site runs slowly or SQL access times out.
- Telligent Community will not open - If an access problem occurs after installing, upgrading, or moving Telligent Community to another server, this article helps you troubleshoot the cause.
- Troubleshoot the Telligent Job Service - What to do if Job Service is not completing any jobs.
- Troubleshoot search errors - Refer to this article if Solr is unresponsive; if there are OutOfMemory errors, or you need general information about troubleshooting a Tomcat installation or multiple instances of Solr running on two or more hosts.