Missing Ask a Question element

Question

I have one user that is reporting that they do not have the ability to create a post in any of the forums. So I was able to do a quick Screen share session with them and saw that for the widget Forums - Ask a Question, it is showing an empty div element with an id of fragment-4035. They have the same roles as one of their co-workers who can see the widget and can see all the other widgets on the page, including the Forum-Thread List, etc. So it is strange that only one widget is empty. Anything that we may be overlooking? 
 Thank you for any ideas.

Ben Tiedt · Answer

This would be the behavior if the widget identified that it should be hidden. Looking at the default implementation, this would occur if any of the following are true: 
 
 There is no current forum. This would occur if:
 
 The widget is not within the context of a single forum 
 The widget is not within the context of a group 
 The contextual group doesn't have only a single forum

There is more than one contextual forum. This would occur if:
 
 The widget is within the context of a group but that group has more than one forum

The contextual forum does not support 'Question and Answer' threads 
 The accessing user does not have 'Create Post' permissions in the contextual forum