API issue of core_v2_conversation not getting messages in USer profile message box

Hi Telligent Team,

I'm not able to get the messages while submission of a form or update something in v10.3. I checked $core_v2_conversation is not supported subject now. So, I implement as per new API like below:-

#set($conversationResponse = $core_v2_conversation.Create( $body, $accessingUser))
But still not able to get a message in the mailbox. Also found a strange thing. In another page, I forgot to remove the subject from API but still that page is working fine. After submission of that page, I'm getting submission message in my mailbox. Using the below API:-

#set($conversationResponse = $core_v2_conversation.Create($subject, $body, $accessingUser))

Thanks,
Rahul Jetli

Parents

0 Mathew D'Amico over 4 years ago

Those two calls follow the same code path (the subject is just ignored when the older version of the API is called). Are there any exceptions logged when its not working for you? What are you getting back in the conversationResponse?
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0 Rahul Jetli over 4 years ago in reply to Mathew D'Amico

Thanks Mathew for your response...

No, There is no such exceptions logged there. Even I tried the Rest API, code is below:-

jQuery.telligent.evolution.post({
url: jQuery.telligent.evolution.site.getBaseUrl() + 'api.ashx/v2/conversations.json',
data: {
'Subject': 'subject',
'Body': 'body',
'Usernames': 'vikas_5f00_sharma12'
},
success: function(response) {
console.log(response);
}
});

Note: Found an error that it is showing User could not be found but User is valid and we're using this user.
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0 Rahul Jetli over 4 years ago in reply to Mathew D'Amico

Thanks Mathew for your response...

No, There is no such exceptions logged there. Even I tried the Rest API, code is below:-

jQuery.telligent.evolution.post({
url: jQuery.telligent.evolution.site.getBaseUrl() + 'api.ashx/v2/conversations.json',
data: {
'Subject': 'subject',
'Body': 'body',
'Usernames': 'vikas_5f00_sharma12'
},
success: function(response) {
console.log(response);
}
});

Note: Found an error that it is showing User could not be found but User is valid and we're using this user.
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