How do I get all members with a group role to be displayed as members of that group in the member list?

Question

Tina Dudley · Accepted Answer

Update, found a work-around, thank you folks: T emporarily removing the user from the role and adding him as a member explicitly. After that, you can put him back into the role, and he will appear.

Michael Monteleone · Answer

Hi Tina Dudley . Role-based members should show as members of the group in the member list automatically, though there could be a slight delay. There is a job that recalculates membership based on roles. By default, it runs every five minutes. You can confirm it's running in Administration > Jobs > "Effective Group Members" which should recalculate membership based on roles. 
 Additionally, there was a known issue with this resolved in version 10.3.1 .

Luke R Davidson · Answer

On our version of 9.x, it seems like there are two views of that widget...one that shows actual group members and one that shows role-based members. Looks like it is controlled with a toggle of another widget called "Group - Membership List" configured to show the List Options. 
 This widget looks to set a querystring param called "Show" and then the widget renders one of two .vm files which make different calls to pull group members or role members. At least on 9.0 it does not look like there is a blended display of both membership types out of the box 
 #if($show == 'roles') $core_v2_widget.ExecuteFile('list-roles.vm') #else $core_v2_widget.ExecuteFile('list-users.vm') #end

Michael Monteleone · Answer

This is a good tip for 9.x. However, it's no longer the case for 10.x, where this should be automatic. Tina Dudley , I've escalated this internally with support to reach out to you. Additionally, I'd recommend the support portal for urgent issues as well. http://support.telligent.com

How do I get all members with a group role to be displayed as members of that group in the member list?

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