Customers complaining about silence of notifications

Hi Emily,

You may also like to take a look at this:

A part of 4roads community plugins comes a ConfigurationExtension, which allows you to define default notification subscriptions for both existing and/or new members for forums, blogs and calendars, per group.

Erik P. Ernst, this looks pretty awesome! It would be even better if you went over to the Telligent Community Strategy group to write up a little blog post/tutorial on how to leverage these tools! Some practical explanation alongside the technical would be a great addition to that group and a fantastic resource for new, and even existing Telligent Community owners!

I'm not the developer behind this. There are some blogs on 4Roads about them and Robert Nash give you more information about them.

Personally I have mostly learned how to use them, just by installing them all in my test system and see what they do. But there are some gems in them, besides this ConfigurationExtensions.

Erik P. Ernst Thanks for sending this my way! I'm not a developer so the roadblock I always face when given great info like this is 'ok so... now how do I test this out to see if we need it'. I'll take a look and see if there's anything that makes sense to me.

Ben Tiedt does Telligent offer any basic CM/dev kind of training? Things I'm thinking are making basic customizations to widgets, being able to test things like what Erik suggested. I might be totally out to lunch here though and you need to be trained as a dev to even start these things... ahh! Trying to think how I can be a little more self-sufficient with these suggestions that require code knowledge. Hmm...

Emily Neufeld said:

Ben Tiedt does Telligent offer any basic CM/dev kind of training? Things I'm thinking are making basic customizations to widgets, being able to test things like what Erik suggested. I might be totally out to lunch here though and you need to be trained as a dev to even start these things... ahh! Trying to think how I can be a little more self-sufficient with these suggestions that require code knowledge. Hmm...

Hi Emily Neufeld -  I'll answer for Ben.  Yes, we have both Community Administrator and Community Developer Training courses available.  I will reach out via email shortly with more information.

Thanks for the shout out Erik P. Ernst for anyone that doesn't know we are the longest standing Telligent partner that has specialized in the platform since the first version.  We have done many custom projects over the years, from fantasy betting (Bragstr) to sites like Nordic Semiconductors and Cherwell support portals, all based on Telligent Community. We have also in the past created eCommerce extensions, Facebook/Linked In Integrations and even a lightweight CMS extension,  All of our stuff on GitHub is open source and free to use and we welcome contributions.

Thanks for the shout out Erik P. Ernst for anyone that doesn't know we are the longest standing Telligent partner that has specialized in the platform since the first version.  We have done many custom projects over the years, from fantasy betting (Bragstr) to sites like Nordic Semiconductors and Cherwell support portals, all based on Telligent Community. We have also in the past created eCommerce extensions, Facebook/Linked In Integrations and even a lightweight CMS extension,  All of our stuff on GitHub is open source and free to use and we welcome contributions.

Did you also integrated with Support Ticket system? 80% of all communities are case deflection communities.

What does the lightweight CMS extension do?