Create User Rest Endpoint Error

Hi kyried. Can you share the full HTTP request and response?

I'm able to create a user with the same parameters using the api.ashx/v2/users.json endpoint. For example, via JavaScript in the console while logged in as a user with permissions to do so, I can run:

$.telligent.evolution.post({
	url: $.telligent.evolution.site.getBaseUrl() + 'api.ashx/v2/users.json',
	data: { 
		"Username" : "miketyson",
		"Password" : "miketyson",
		"PrivateEmail" : "miketyson@localhost.com"
	}
}).done(function(newUser){
	console.log(newUser);
});

And this returns the new User entity along with "User 2106 (miketyson) was created."

REST works outside of JavaScript, but this is an easy way to test.

Hi,

I tried again the request below and it created the user however the response is still 500

i tried the create user rest endpoint with below body:

{

"Username" : "miketyson",
"Password" : "miketyson",
"PrivateEmail" : "miketyson@localhost.com"

}

Response:

{
"Users": null,
"User": null,
"Info": [],
"Warnings": [],
"Errors": [
"An unexpected error prevented your requested action from completing. The error has been logged for the administrator to review."
]
}

Hi,

I tried again the request below and it created the user however the response is still 500

i tried the create user rest endpoint with below body:

{

"Username" : "miketyson",
"Password" : "miketyson",
"PrivateEmail" : "miketyson@localhost.com"

}

Response:

{
"Users": null,
"User": null,
"Info": [],
"Warnings": [],
"Errors": [
"An unexpected error prevented your requested action from completing. The error has been logged for the administrator to review."
]
}

Can you please share the full HTTP request and response?

Http://myapp.com/api.ashx/v2/users.json

Method: Post

{

"Username" : "miketyson",
"Password" : "miketyson",
"PrivateEmail" : "miketyson@localhost.com"

}

Response:

{
"Users": null,
"User": null,
"Info": [],
"Warnings": [],
"Errors": [
"An unexpected error prevented your requested action from completing. The error has been logged for the administrator to review."
]
}

These are just JSON representations of parameters and return objects, and not the full HTTP request and response. Is it not possible to share the HTTP request? How is the request being issued? More information will help us track down the cause.

Additionally, is the exception being logged now different than earlier? Does the user performing the request have Manage Membership permission? 

Hi I just followed the same as in the documentation 

It the same error 500 and yes it does have the permission to create the user

The documentation shows different techniques for using REST. If you share more details about your HTTP request and response as well as the issuing code, it will help us find the cause.

As a new user we just follow base on the documentation provided in this product. If you try and follow the create user rest endpoint you will see the same result. Your example is using the javascript not the normal rest request thru rest client tool like postman

I already share all the information to you the endpoint, request body and response

While I understand your frustration, at this time we are not having any issues with this endpoint, however we would like to be able to identify any issues so we can help you make adjustments or identify a product issue.

Unfortunately what you are providing is not quite enough information.   You are only providing the request data and the ultimate response data.  It would be better for us to receive a full trace so we can see the headers, etc

https://www.telerik.com/fiddler

This could range from your password not being complex enough, the username not being valid, the email being rejected to things like you are not properly sending the API keys etc.   This trace will show the whole picture