Award an achievement based on total reply count

Question

Hello,

I want to award an achievement to a user based on his total replies count in Forums.

Below are the breakups:

If total reply count <= 25, then award an achievement - Newbie
If total reply count >25 && total reply count <= 75, then award an achievement - Intermediate
If total reply count > 75, then award an achievement - Expert.

I tried setting up rule with different combination and below is what I have reached closest to what I want, but that didn't worked.

I know that I can create custom rules by extending the Rule support (https://community.telligent.com/community/10/w/developer-training/53168/extending-rule-support). But, before I take that route, I would like to know whether my requirement can be met by out-of-the-box features.

Any help will be appreciated.

Thank you.

Steven Heffner · Answer

We also have the Forum Reply: Author Verified Reply Count token, if that satisfies the requirements. Otherwise you actually aren't able to directly query the API for a count of all the user's forum replies. You might be able to get this count via Search Results Api ( https://community.telligent.com/community/10/w/api-documentation/60529/searchresults-in-process-api-service ), but either way the count will lag behind slightly due to the counts being calculated via jobs. If you do want to go the custom code route, what you actually need to create is a single token that matches the forum reply content type and returns a total forum reply count. Token information is here: ( https://community.telligent.com/community/10/w/developer-training/53175/registering-tokens-for-templates ).