• Tue, Feb 28 2017

    Implementing a Social Community: Actum’s success with MyOlympus and various functionalities

    Olympus is a well-known company, operating in several markets. One of their important product lines is cameras. Approximately two years ago, Olympus came to us (Actum) with an idea of building a community portal, based on Telligent Community 8.5. Th...
    • Thu, Jun 30 2016

    Common Customer needs from an "Incredible" Social Community

    Customers typically want the same things from a positive Social Community experience. They want information , support , and interaction : Information. Information comes in the form of Forums or Blogs and can be documented and searched. Some common topics may include technical information, product/sales information and upcoming product enhancements etc. This makes it easy for users to easily search for technical answers...
    • Fri, May 20 2016

    "Buy or Build" Social Community Functionality? The answer may surprise you…

    Working for Telligent the last 6 years, I’ve heard all sorts of spirited “Buy or Build” arguments related to social community software. Here are some of my favorites… “We only need a little bit of social functionality for now. Our developers are smart, so they’ll just build it for us. I mean, really, how hard is it to create a forum, right?” “IT says build it so we own it and save money but marketing says buy...
    • Thu, Apr 21 2016

    Help us help you: Request a demo

    One of my primary responsibilities as a Sr Solutions Advisor for Telligent is delivering product demonstrations. It's something Farrukh and I do multiple times a week for new and existing customers. So... why should you request a demo ? First off, delivering a #demo is the best way to show off what Telligent Community can do and how it can be used to address business issues, like enabling your customers to help each...