Details
  • $attribute.Name Version: 12 , 11.1 , 11
  • $attribute.Name Type: Widget
  • $attribute.Name Price: Free
  • $attribute.Name URL: Free
  • $attribute.Name Author: Verint
  • $attribute.Name Support: Free to use as-is. Additional support can be purchased from the Verint Professional Services team.
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Community Engagement Widget

This widget gives your community members a visual indicator of actions they should take on the Community to increase their engagement. A gray checkmark is shown next to the activity until the user has completed the activity.  Once completed, a green checkmark will be shown.  The progress bar will also fill as members complete engagement activities.

This widget can be placed on the Community homepage to show engagement across all sub-groups or it can be placed inside of a Group to show engagement in that particular group and it's sub-groups.

Installation Instructions:

  1. Import the widget named CommunityEngagement-Widget into the Verint Community Widget Studio (Administration > Interface > Widgets > Import).
  2. Navigate to the page you would like to show the "Community Engagement" widget on and add it to the page (Pencil > Edit Group Theme > Edit this Page).
  3. Once the widget is placed on the page, click the "gear icon" to enable or disable the activities you want to show.  By default, all activities are enabled.
    1. Activity choices are:
      1. Update Avatar
      2. Update Bio
      3. Comment on a Blog Post
      4. Create Forum Thread
      5. Create an Idea
      6. Like a piece of Content
      7. Upload Media

Screen Shot:

Choose which items you want to show for your users:

You can also pick your own colors!

Parents Comment Children
  • Former Member
    Former Member in reply to lallison

    Hi  , this widget is using out-of-the-box APIs to pull it's data.  No custom APIs were created for this one.

    In it's current state, it is only looking to see if the action has been completed for the logged in user.  If there are other actions you are thinking would be useful please post them and I'll add them to the backlog for possible future implementation.

    Unfortunately, this widget will not tell you how many members have completed a specific activity.  If you have a specific list of data metrics you are looking for, that aren't in our out-of-the-box reporting suite, I would submit an idea for those here.

  • in reply to Former Member

    Hi Elijah. What happens when a user has completed all the tasks that are set out in the widget? Does the widget disappear or will it stay there for evermore? Could they be rewarded with a specific acheivement badge for completing all the engagement tasks? 

  • Former Member
    Former Member in reply to LisaM

    Hi  - When a user completes all tasks the widget stays visible.  There is a configuration option to hide the progress bar, but the rest of the widget stays visible. 

    The current functionality does not give an achievement, but I like that idea!

    I've added both of these ideas to the backlog and we'll include them in the next release of the widget.  I'm hoping this will be ready before the end of the year.  I'll follow-up here once it's complete and available.

  • in reply to Former Member

    Ooh, I like this and would also be interested Slight smile

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