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  • $attribute.Name Version: 13 , 12.1
  • $attribute.Name Type: Automation
  • $attribute.Name Price: Free
  • $attribute.Name URL: Free
  • $attribute.Name Author: Verint
  • $attribute.Name Support: Free to use as is. Additional support can be purchased from Verint Professional Services team.
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Followed Member Notifications

This automation will send a notification message or email of posts published by a followed member.  Notifications will be sent when a member posts a blog post, a forum thread post, forum reply post, or a media post.

 Installation Instructions

  1. Import the downloaded automation file “FollowedMemberNotifications-Automation .xml”.  Please follow the documentation listed here on how to import the automation.
  2. Next you will need to create a rule using the automation script that you just imported.  Navigate to "Automations" tab, just above the Automation Studio tab and click "Add"
  3. For the "Type of Automation" drop down, select "Followed Member Notifications"
  4. Configure the automation as shown below, and click Save:

Configuration Options

  1. Name and Description: Provide a name and description for the automation rule.
  2. Select “Enabled” checkbox to enable the rule
  3. Type of notification sent to follower: Select either Private message or Email
  4. Message Body: Enter the Subject: and Body: of the notification message. You can use the tokens Application Type, Followed Member, and Post URL in your subject or body of the notification message. 
    For example: <Followed Member> just posted <Post URL> in <Application Type>
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